[access-uk] Re: Website preferences

  • From: "Damon" <damon.rose@xxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 10 Mar 2011 06:59:31 -0000

It's the ideal Bim but more work and effort needs to go into making websites usable after being made accessible.


This is usually done by grouping information in good ways using good HTML markup as you know. C has to be the only way forward especially as certain websites like Disney are even suggesting they have no particular obligation to make their site accessible for blind users. I can never imagine them thinking they'd go the whole hog with a separate site and keep that maintained, there surely has to be more room to encourage them to build accessibility into what they've got pointing out benefits like SEO and multi platform access as a side benefit.

I'm intrigued by how apple seem to get good access into their IOS apps by providing standard buttons and elements. I realise the web is a multiple platform and browser feast but is there a way RNIB could provide code snippets to assist access and encourage companies to build on the code?

I see flaws here but it's something that might appeal to the underdog techies and designers in big companies, who happen to be interested in access.

But it's mostly about information architecture and page layout.



----- Original Message ----- From: "Egan, Bim" <Bim.Egan@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, March 09, 2011 9:18 PM
Subject: [access-uk] Re: Website preferences


Hi Mike,

I'm really sad to hear about the bad experience with RNIB training, it
would gall me too if that happened to anyone I know.  It isn't part of
my remit though, and I hope that a strongly worded complaint was sent to
the person or people responsible.

As to having a finger on the pulse, does your GP guess at your pulse
rate if you go to him with a complaint, or does he check it?  That's all
I'm doing, checking to be certain.  If we hadn't had a complaint, then
we would have probably blithely gone on assuming that everyone wants
Option C, but a doubt has been raised, and we want to be sure that we
are really representing your views.

All the best,

Bim


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Mike Moore
Sent: 09 March 2011 20:16
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Website preferences

Hello,

Can I add my two pennies worth?

My local Social Services paid for training for a gentleman, who was
blind,
starting to  use a computer. The RNIB started offering "free" training,
instantly stopping the paid training. The volunteer doing the training
from
the RNIB had no experience with JAWS, muddled the gent's computer up and
left him high and dry. Now Social Services will not pay for any further
training, as this free option is available.

... And by the way option C and as with others, it is tiresome, as the
RNIB
are supposed to have their "finger on the pulse".

Regards,

Mike (I'm not bitter!) :)


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Egan, Bim
Sent: 09 March 2011 10:13
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Website preferences

That's a very good point, and I'll certainly put the suggestion in front
of
someone who could do something with it.  In fact, the same person who
inspired this poll is also frustrated by the lack of training provision.
In a recent government push to get more older people to use computers,
she
was doubly frustrated to learn that the training available couldn't cope
with any AT needs.

Thanks,

Bim


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Barry Hill
Sent: 09 March 2011 10:06
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Website preferences

I would argue that the answer to the problem you posed is assessment,
training and support at an early stage.  I believe that a computer,
scanner
and relevant software is an essential piece of kit for vip.
Consideration
for this equipment should be in Social Service assessments of needs and
the
training to use it to be given alongside independent living skills.

Perhaps the RNIB could put this suggestion to local authorities.

Cheers

Barry



-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Egan, Bim
Sent: 09 March 2011 9:25 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Website preferences

Hi Ian and Colin,

We have always held the view that inclusion is what blind and partially
sighted people want, but this has been challenged recently.  Someone
asked
the not unreasonable question, "How do you know, have you asked?"
The honest answer to that was that we hadn't.  We've held the view on
the
basis of general moves in accessibility, views of VI people we know as
well
as our personal views.  The question now is to see whether we were right
or
wrong.

I'll fill in a bit more background here.  There are screen reading
systems
that can't cope with modern web site techniques, and people, often those
who
are new to blindness and new to computers, who find the
volumes of information difficult to deal with.   What's the answer for
these people?

Thanks,

Bim

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Colin Fowler
Sent: 09 March 2011 09:16
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Website preferences

No, it is very disappointing that the technical lead for the RNIB's web
accessibility team is allowing doubt about web accessibility to
influence
and ask such questions.

----- Original Message -----
From: "Iain Lackie" <ilackie@xxxxxxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, March 09, 2011 9:08 AM
Subject: [access-uk] Re: Website preferences


surely the answer is obviously C. Design should be inclusive and I
think
we have seen too many examples of "special" sites not having all the
facilities of the main site or not being properly maintained. I can't
even
see why the question is being asked.

Iain

-----Original Message-----
From: Egan, Bim
Sent: Wednesday, March 09, 2011 7:29 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Website preferences


Hi,

Apologies if you see this on other lists ...

My name's Bim Egan, I'm the technical lead for RNIB's web access team.
Web designers sometimes look to RNIB for guidance on what
sight-impaired
people need to make a site accessible.  Though we have no power to
insist that they take our advice, we want to make sure that what we
say
is right for  you and others .

Could you help us please, by saying which of the following three
options
(A, B or C) would be more likely to suit your needs?

A.  a text-only site, mirroring the main site with all its features;
or

B.  A separate, simplified site made easier for sight-impaired people,

but with the risk of missing out on some of the features on the main
site; or

Option C: If it's possible, one website that is accessible for
everyone,
sighted and unsighted.

Option B could mean extra cost for web designers, which they may not
like to incur.  On the other hand some people who work entirely from
the
keyboard tell us that Options A and C can mean far too many key
strokes
for them.

Question:  Would it be a good idea for RNIB, as policy, to encourage
designers of the more popular or important sites  for independent
living, (grocery sites for example) to produce an option B version?

Thank you.

Bim



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