[access-uk] Re: Web access: we could be a force (was: Re: Sainsbury's)

  • From: "Catherine Turner" <catherineturner2000@xxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 28 Jan 2005 23:01:12 -0000

I'm happy to set up a list to discuss this further.  If someone else is
already doing so please e-mail me privately, otherwise I'll set up a list
over the weekend and put joining instructions here.

Catherine

> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
> Of Carol Pearson
> Sent: 28 January 2005 18:01
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Web access: we could be a force (was: Re:
> Sainsbury's)
>
>
> I think it's time we took it off this list and had one for it and then
> included any group/company/organisation that we wished.
>
> Anyone else agree and can set up a list for us?
>
> Oh, just as another thought, we ought perhaps to do some checking around
> about those already involved in WEB access for the blind as we don't
> want to tread on toes and of course want to work with them.
>
>
> --
> Carol
> carol.pearson@xxxxxxxxxxxx
>
>
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
> Of Colin Fowler
> Sent: Friday, January 28, 2005 5:26 PM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Web access: we could be a force (was: Re:
> Sainsbury's)
>
>
>  just a thought on this; I know that there appears to be a small band of
> us
> now showing interest. But wouldn't it be better to pool our knowledge
> and
> resource with http://www.abilitynet.org?
>
> They've conducted a number of research projects on E commerce, and I'm
> sure
> that they would be pleased to have a far greater voice behind them.
>
> Colin F
>
>
> ----- Original Message -----
> From: "Damon Rose" <damon.rose@xxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Wednesday, January 26, 2005 2:16 PM
> Subject: [access-uk] Web access: we could be a force (was: Re:
> Sainsbury's)
>
>
> > Am not talking about Sainsburys here, just musing to myself.
> >
> > Ya know something listers.  We could be so much more proactive as a
> > group
> > when trying to push for web accessibility on those stubborn sites that
>
> > won't address our emails or attempt change.  WE've got some amazing
> > communities on the blind techie lists in this country, this is one of
> > them, and collectively we could be quite a big force.  For instance,
> > targeted email campaigns.  Targeted ringing of telephones in their
> office,
> > etc.
> >
> > Part of the issue is that they don't realise we're here in numbers and
> > want to use their services.  They don't see us as a market ... And
> they
> > don't see us as any kind of collective force or threat either.
> >
> > I wonder who they think these abstract blind screenreader and screen
> > enlargement users are that they hear so much about?
> >
> > And maybe they'd think about accessibility that bit more if the
> > consequences were that their email boxes got flooded on particular
> target
> > days or their phones all started ringing every 5 minutes.
> >
> > When necessary, we should be a streamlined task force hitting on these
> > purveyors of inaccessibility.
> >
> > Anyone else got any thoughts on this?
> >
> > ...Damon
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > -----Original Message-----
> > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> > Behalf
> > Of kevin and emma
> > Sent: 26 January 2005 13:08
> > To: access-uk@xxxxxxxxxxxxx
> > Subject: [access-uk] Re: Sainsbury's
> >
> >
> > i emailed sainsbury's at the time, but got no joy, they replied but
> > didn't
> > know what was wrong. this happened on different computers, on
> different
> > days, with different items! believe me, when you spend an hour and a
> half
> > filling your trolley and then it all suddenly disappears!! .... kevin
> -
> > co-owner/moderator of the blind gamers discussion list.
> > email/msn: kream@xxxxxxxxxxxx
> > ----- Original Message -----
> > From: "Léonie Watson" <lw@xxxxxxxxxxx>
> > To: <access-uk@xxxxxxxxxxxxx>
> > Sent: Wednesday, January 26, 2005 12:13 PM
> > Subject: [access-uk] Re: Sainsbury's
> >
> >
> >> Kevin,
> >>
> >>     You too? That happens to me, but I'd just assumed it was my
> >> scatterbrain, forgetting what I'd put in, when I returned from the
> >> usual interuptions to getting anything done. *Smile.
> >>
> >> Tink.
> >> ----- Original Message -----
> >> From: "kevin and emma" <kream@xxxxxxxxxxxx>
> >> To: <access-uk@xxxxxxxxxxxxx>
> >> Sent: Wednesday, January 26, 2005 11:33 AM
> >> Subject: [access-uk] Re: Sainsbury's
> >>
> >>
> >> > hmm, might have to take another look at it. last time i used it,
> > whenever
> >> > i
> >> > went to look in my trolley, or to check out, 75% of the items i'd
> >> > put in the trolley disappeared!! kevin - co-owner/moderator of the
> >> > blind gamers discussion list.
> >> > email/msn: kream@xxxxxxxxxxxx
> >> > ----- Original Message -----
> >> > From: "SHARON BOWELL" <sharon.bowell1@xxxxxxxxxxxxxx>
> >> > To: <access-uk@xxxxxxxxxxxxx>
> >> > Sent: Wednesday, January 26, 2005 11:11 AM
> >> > Subject: [access-uk] Re: Sainsbury's
> >> >
> >> >
> >> > Hi Tink,
> >> >
> >> > Yes it did change very recently.  I started my shop on Sunday, and
> >> > went to finish off yesterday and it was like that.  It really
> >> > confused me for a minute, as I just could not see how to add to
> >> > trolley.
> >> >
> >> > I'll mention to Sainsbury's about changing the text though.
> >> >
> >> > Thanks.
> >> >
> >> > Sharon
> >> >
> >> > -----Original Message-----
> >> > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> >> > Behalf Of Léonie Watson
> >> > Sent: 26 January 2005 09:32
> >> > To: access-uk@xxxxxxxxxxxxx
> >> > Subject: [access-uk] Re: Sainsbury's
> >> >
> >> >
> >> > Sharon,
> >> >
> >> >    I guess they must have changed this very recently, as I don't
> >> > recall it being like this last week when I did my shopping.
> >> >
> >> >    It is something of an odd way of doing things, but thinking
> >> > about it it does work quite well when you get used to it.
> >> >
> >> >    Previously, I'd hit the "Add To Cart" link each time I wanted to
>
> >> > add an item to the trolley. So if I wanted to add 2 lemons, I'd hit
>
> >> > the link twice. I found this very straightforward, as the focus on
> >> > the page didn't change.
> >> > Conversely, I almost never used to enter forms mode, to enter the
> >> > number
> >> > of
> >> > items in in one go, because I found doing it like that lost focus
> on
> >> > the
> >> >
> >> > page and I'd have to back track to the relevant bit.
> >> >
> >> >    The one thing that was annoying was if I'd added one too many by
>
> >> > accident, or belatedly changed my mind about buying something. It
> >> > meant having to go to the trolley and remove it, which was a bit of
>
> >> > a pain. I suppose this way you can just hit the link to subtract an
>
> >> > item on the spot.
> >> >
> >> >    It could be worth suggesting to Sainsburys that they alter the
> >> > link text slightly. Instead of having "Increase the quantity of..."
>
> >> > they could have "Increase the quantity of... in your trolley". This
>
> >> > would make the purpose
> >> > of the link much clearer.
> >> >
> >> >    On the whole, Sainsbury's are usually receptive to feedback like
>
> >> > this, so it could be worth a shot.
> >> >
> >> > Cheers,
> >> > Tink.
> >> > ----- Original Message -----
> >> > From: "SHARON BOWELL" <sharon.bowell1@xxxxxxxxxxxxxx>
> >> > To: "Access UK" <access-uk@xxxxxxxxxxxxx>
> >> > Sent: Wednesday, January 26, 2005 9:02 AM
> >> > Subject: [access-uk] Sainsbury's
> >> >
> >> >
> >> >> Hi,
> >> >>
> >> >> I sent this yesterday, but did not see it on the list.  If it did
> >> >> appear, please accept my apologies.
> >> >>
> >> >> Has anyone been on the Sainsbury's site recently.  They have done
> >> >> a major change, and it seems fine apart from adding products to
> >> >> the trolley.  This is not very clear any more, in fact I thought
> >> >> they had omitted it altogether.
> >> >>
> >> >> There now seems to be a decrease and increase quantity button, and
>
> >> >> that is it.  I contacted the site about this and they said that is
>
> >> >> how
> >> >
> >> >> it is supposed to be.  I found the only way to add items to my
> >> >> trolley
> >> >
> >> >> was to click on the increase quantity.  I expected this to
> >> >> increase the quantity in the quantity box, not add to ones
> >> >> trolley.
> >> >>
> >> >> If anyone has a few minutes perhaps you may like to have a look.
> >> >> sainsburystoyou.com.
> >> >>
> >> >> Thanks.
> >> >>
> >> >> Sharon
> >> >>
> >> >
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