[access-uk] Re: WAG GUIDELINES HELP NEEDED in MY DISPUTE WITH SAINSBURY'S BANK
- From: Léonie Watson <tink@xxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sun, 24 Jun 2007 22:29:01 +0100
Richard,
There are three levels of accessibility under the Web Content
Accessibility Guidelines (WCAG 1.0). Single-A is the most basic level,
DoubleA the intermediate level and Triple-A the highest level of
accessibility.
WCAG are the globally recognised framework for building accessible
websites and the benchmark for measuring wweb accessibility.
The DDA doesn't reference WCAG, nor does it define a specific target for
web accessibility. Government have given the public sector a target of
Double-A accessibility to aim for, but no such target exists for the
private sector.
For any major online website to have achieved Single-A throughout their
entire site would still be extremely remarkable. That said, most
accessibility experts would recommend aiming for Double-A accessibility as a
minimum.
I couldn't access the link you sent across, but if you'd like to send it
again, I'd be happy to take a look.
Regards,
Léonie.
_____
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Richard Godfrey-McKay
Sent: 24 June 2007 20:28
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] WAG GUIDELINES HELP NEEDED in MY DISPUTE WITH
SAINSBURY'S BANK
In my dispute about inaccessible security images while using Sainsbury's
bank, they say that:
"it was identified that whilst the
relevant website was compliant with priority 1 of the Worldwide Web
Consortium's
web accessibility guidelines (please see the section headed "DDA- Disability
Discrimination Act" in the following link-
httpsV/
<http://www.securesuite.co.uk/hbos/docs/faq.isp?partner=sainsbury.mc%23DDA>
www.securesuite.co.uk/hbos/docs/faq.isp?partner=sainsbury.mc#DDA);
there were a number of issues identified in an accessibility audit which
needed to be
improved."
Can anyone tell me whether the standard they say they were compliant with
would have been "normal" for a company of that size, or is there some other
standard which they ought to have achieved but had not?
Sorry to put it like that, but I need to understand fully what exactly they
are trying to say. Put another way, what is the standard they are saying
they did achieve in practical terms?
Thanks in advance for any replies.
Richard Godfrey-McKay
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