hi graham, not sure why you think vodafones coverage is so poor. i'd guess
there no worse than any other in that field. i've been with them for 5/6
years altogether and, certainly in the last couple of years, found very
few
areas i have network problems. i've use my phone in such diverse places as
inner-city london, in the depths of the west highlands of scotland, the
yorkshire dales, middle of gatwick airport etc, and haven't found any real
inconsistancys. maybe i'm just lucky! smile. the only area which seems
consistantly poor is on board virgin's voyager trains, but even that's
improving these days. from what i've read and what people have said, i
don't
think any of the networks would win a prize in the customer service
department. it seems to be totally down to who you actually speak too when
you ring.
kevin (lord L)
"Civilization exists by geological consent, subject to change without
notice." - will durant
email/msn: kream@xxxxxxxxxxxx
----- Original Message -----
From: "Graham Page" <gpage@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, November 16, 2006 9:58 PM
Subject: [access-uk] Re: Vodaphone contacts
Hi Steve.
As I said, I am beginning to have serious concerns about the quality of
staff employed by the disability team at t-mobile. I can only say I will
keep chasing them and let people here know about how things go.
I do travel around quite a bit though and want to find the best contract
provider at the moment. I am having problems loging into the orange site
with a pay as you go phone I have. Can't get the web site to let me log
in.
I will send a different message shortly about this, though they seem to
have
some good deals at the moment.
I won't touch vodaphone as I find there coverage is remarkably
inconsistent
throughout the country. I also don't want to know about 3 as they have
been
slammed throughout the press for having poor phones,coverage and service.
I
believe that if a 3 call drops, the user is routed to the o2 network but
this is at an extra price.
T-mobile coverage is not great but at least the people on the other end
of
the phone can speak english to a reasonable degree.
O2 has some good accessible online billing facilities but O2 has had some
problems with billing and while I must admit I dealt with Carphone
Warehouse
as o2 agents, they were a cross between delboy and Ali Gee and I found
them
poor at keeping promises
so the choice may come down to issues of accessibility of web based
services, coverage and the best deal. It does seem to me that these
companies are interested more in things like TV on a mobile rather than
ensuring that the basic core of the system works well, that services are
reliable and that staff are well trained. It seems to me a case of
choosing
the best of a poor bunch.
I hope someone else here has had more positive experiences.
Regards
Graham
Regards
graham
----- Original Message -----
From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, November 16, 2006 8:31 PM
Subject: [access-uk] Re: Vodaphone contacts
Hi Graham,
I have had T-Mobile customer services ring me many times asking me about
Talks, so it is not a T-Mobile policy that Talks invalidates anything, it
is
just some strange person you got.
All the best
--
Computer Room Services: the long cane for blind computer users.
Telephone Low-call: 08452 606 277
International: +44(0)1438 742286,
Fax: +44(0)1438 759589
mobile: +44(0)7956 334938,
Email: mailto:Steve@xxxxxxxxxxxxxx
Web site: http://www.comproom.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Graham Page
Sent: 16 November 2006 14:29
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Vodaphone contacts
t-mobile tell me that they don't offer talks and that to install it could
nulllify the warrantee. I am looking further into this. as far as I am
concerned though t-mobile is the ultimate in tokenism as they have a
disability related helpline that can supply information on audio tape or
in
Braille and that seems to be about it. nothing really that ordinary
ccustomer services staff couldn't arrange.
I am challenging them about their attitude to talks, but it doesn't help
much when the manufacturer is allowing itself to get behind on the
technology it supports.
Nuance is a big company and there is little excuse for the fact that all
the
phones it works with are now virtually discontinued with the possible
exception of the Nokia N70 and Nokia 9300.
Cheers
graham
----- Original Message -----
From: "Ian Macrae" <ian.macrae@xxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, November 16, 2006 12:52 PM
Subject: [access-uk] Re: Vodaphone contacts
At present, Kevin, Vodafone appears to be the only game in town as far
as providers and Talks are concerned. Orange tell me that they're
already giving Talks to some VI customers, but this seems to be a pretty
ad hoc arrangement. However, they say they hope to have it on a more
formalised basis in the new year. But Vodafone are actually in a
contractual agreement with Nuance.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of kevin and emma
Sent: 16 November 2006 12:48
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Vodaphone contacts
hi all, are the other mobile providers as confused as this?i'm
considering moving over to orange, but will i face the same maize of
dead ends and misinformation with them too?
kevin (lord L)
"Civilization exists by geological consent, subject to change without
notice." - will durant
email/msn: kream@xxxxxxxxxxxx
----- Original Message -----
From: "Ian Macrae" <ian.macrae@xxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, November 16, 2006 11:09 AM
Subject: [access-uk] Re: Vodaphone contacts
There is obviously a deal of confusion around. I was told by the same
guy yesterday that the communicator was available. A colleague has told
me that she's been offered an N73 with Talks installed by tomorrow from
Vodafone. My understanding is that Nuance haven't yet finished the
re-write for that handset. Curiouser and curiouser.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Mark Threadgold
Sent: 16 November 2006 08:09
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Vodaphone contacts
Ian,
Having spoken to Neil Warren, the new chap looking after Talks at
Vodaphone, he assures me the 9500 is no longer available through
Vodaphone at all. The 9300 is the model they now supply with Talks. I
didn't ask about other models as it is the communicator I want to
replace my 9210i.
Regards,
Mark Threadgold
Of all the things I have ever lost, the thing I miss most is my mind....
-----Original Message-----
From Ian Macrae
Adrian and all,
I've been given to understand that a variety of handsets are available
with Talks on a variety of tariffs. These still include the N70 and the
9500. In fact I had a Talks enabled N70 from them yesterday although
admittedly it did take their press bod some time to get it from
elsewhere in the organisation.
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