[access-uk] Re: Vodafone 195 Free Directory Service
- From: "bilal hussain" <balal@xxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 2 Sep 2010 15:21:43 +0100
well, that would make sence as I am on contract. That makes me feel alittle
more cumfy.
----- Original Message -----
From: Eleanor Burke
To: access-uk@xxxxxxxxxxxxx
Sent: Thursday, September 02, 2010 3:17 PM
Subject: [access-uk] Re: Vodafone 195 Free Directory Service
Well you do have to give your PIN if you have one already and you do have to
give your name and address. On the other hand maybe you are on contract and he
knew all that. Yes my chappy also sent off an e-mail to someone in that huge
organisation called Vodafone.
----- Original Message -----
From: bilal hussain
To: access-uk@xxxxxxxxxxxxx
Sent: Thursday, September 02, 2010 3:06 PM
Subject: [access-uk] Re: Vodafone 195 Free Directory Service
ok, I've given them a call this morning, and they have told me that it
should be set up within 24 hours. I had to convince the guy on the other end of
the phone that it was a vodaphone problem and didn't have anything to do with
BT. he was unsure of what to do, and like you, I was intertained to music on
quite a few ocasions. then eventually he took my 195 pin and told me that he'd
emailed the relevant department. how ever, he didnt take my address and I got
the feeling that he was just trying to get rid of me. an to be honest, he
didn't sound like the brightest button in the box.
I'll see what will happen in 24 hours but I'm not convinced that i've
settled the problem .
----- Original Message -----
From: Eleanor Burke
To: access-uk@xxxxxxxxxxxxx
Sent: Thursday, September 02, 2010 2:34 PM
Subject: [access-uk] Re: Vodafone 195 Free Directory Service
I phoned from the handset as instructed when I dialled the 195 directory.
Got a message saying it was not set up and to dial 191 from the handset. This
I did. Explained to the person on the phone (who had never heard of 195
directory) what the service was all about. He consulted his paperwork while I
was entertained to music. Then he came back and asked me the number of my
handset. I said I did not know but he should be able to see it come up on his
screen. He did! Then he asked me questions as follows, My PIN as an existing
user of 195 directory. I gave him that. After that he asked for my Name and
my Address. That was all. Then he said as it was Friday and the Bank Holiday
it would take 24-72 hours to set up.
Eleanor
----- Original Message -----
From: bilal hussain
To: access-uk@xxxxxxxxxxxxx
Sent: Thursday, September 02, 2010 11:50 AM
Subject: [access-uk] Re: Vodafone 195 Free Directory Service
ok, what did you tell vodaphone exactly? so I can say the same thing?
and what did they need from you.
----- Original Message -----
From: Eleanor Burke
To: access-uk@xxxxxxxxxxxxx
Sent: Thursday, September 02, 2010 11:39 AM
Subject: [access-uk] Vodafone 195 Free Directory Service
I am pleased to report back that this service was set up for me on
Vodafone as requested last Friday. I must admit I did not get around to
checking it until today. They did tell me that with the Bank Holiday etc that
it could take longer than the usual 24-36 hours so in reality I did not expect
it to be up and working until today. Not disappointed.
Eleanor
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