Thank god it's not just me then David. I read Vesa's response to Ed and was left thinking, "Uh, yeah" "So, what does that do to help". "Should i just forward that to the Tech Dept of my bank"? Ed, no digs at you as you've been very active here and thanks for keeping us up to date. Vesa on the other hand... Barry From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of David Quarmby Sent: Friday, July 23, 2010 6:49 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Visa CodeSure It's exactly the same, word to word that I received but does not go anyway to answer the concern of visually impaired users. regards David Quarmby david.quarmby@xxxxxxxxxxxxx 07736 087019 Inclusive design means that all products, services, environments etc., should be accessible and usable by the majority of people, to the greatest extent, without the need for any adaptation or specialist design. ----- Original Message ----- From: Edward <mailto:edward@xxxxxxxxxxxxxxxxxxxx> Green To: access-uk@xxxxxxxxxxxxx Sent: Thursday, July 22, 2010 6:38 PM Subject: [access-uk] Visa CodeSure Hi all, I post below the reply I received from Visa Europe about Visa CodeSure. For those of you who missed the thread, you can read more at http://www.visaeurope.com/en/newsroom/news/articles/2010/visa_codesure_gets_ green_light.aspx Ed "Dear Edward," "Thank you for your enquiry about Visa CodeSure." "We are acutely aware of the issues that people with a disability encounter and we spend a lot of time discussing their needs when we're developing new products." "Equally we are constantly looking at innovative ways to deliver the most secure payment products, however, not all will be suitable for everyone." "Visa CodeSure is currently ready for commercial launch having been piloted in a number of markets, however, it is not intended for all bank customers. As the authentication application (the keypad functionality on the payment card) may not be accessible for all, a mobile applet is in development and will be available through our members (banks and card issuing providers) for customers who have accessibility problems. It is important that customers with accessibility / disability restrictions let their banks know so that they can be provided with the most appropriate products that accommodate their needs." "I hope that this goes some way to clarify our position." "Thank you for your interest." __________ NOD32 5301 (20100722) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com