[access-uk] Re: Virgin.net ISP
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sat, 9 May 2009 19:32:53 +0100
Could you perhaps provide the URL you are having problems accessing?
I've got Virgin at home, so can try there for you.
George.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Pele West
Sent: 09 May 2009 10:51
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Virgin.net ISP
Hi Everyone
Is there anyone who accesses the Internet via virgin.net who could
help me?
I am unable to log into the RNIB Bookstream Service or the Talking
Book catalogue. I can access the Log In page but, when I enter my
e-mail address and
password Internet Explorer times out. I have established that other
people can log in using my details, and I can access other pages on
the RNIB website. I
have tried, without success, to log in on my husband's computer.
I am using Internet Explorer 6 which I know is rather elderly, but it
has not prevented me from accessing lots of other websites.
I have run Superantispyware and Spybot Search and Destroy and fixed
all the problems, as far as I know. I have tried disabling the
firewall. I have not tried
disabling the anti-virus software yet. That might be next.
If someone who uses Virgin.net ISP could contact me off-list, I would
be interested to see if they are having the same problems as I am.
The ISP has to be
Virgin.net, NTLWorld or Blueyonder, or any other Virgin ISPs will not
do: I know that someone going in via NTLWorld is not having these
problems.
My address is pele.west@xxxxxxxxxxxxxxx
Thanks
Pele West
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