Dave, I think GNER are being taken over by National Express aren't they? I've only frequented their cups of tea, or rather, hot water in a cardboard cup. Eating on these trains from their dining-cars is extortionate, so it's just me and my sarnies.
I think Wimpy offer a Braille menu though, least the one that used to be in our town centre did. I thought that was fab.
Jackie----- Original Message ----- From: "Ankers, Dave (UK)" <Dave.Ankers@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Tuesday, January 29, 2008 3:20 PM Subject: [access-uk] Re: Virgin trains access to their restaurant menus
Has anyone looked into whether or not G N E R does brail or any other format of menu? I use these once a year for my annual trip to Moorfields. The restaurant car is very nice and always good food. While on the subject, what about fast food outlets? Lucky if you can get a menu in large print. My local Chinese, has a back lit board, which is yellow with white letters, not a cat in hell's chance of reading it. I hate them anyway, they always swear at me....F ing else! Dave Hi Derek I find this interesting as to be honest, I didn't know Virgin Trains had menus, when I have eaten on one of their trains, I've only gone for a BLT or some other sandwich, crisps or a couple of tinnies. Alex skype name: grytpype2006 windows live messenger name: alex.thynne@xxxxxxxxxxxxx -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf Of Derek Hornby Sent: 28 January 2008 16:23 To: Access-Uk@Freelists. Org Subject: [access-uk] Virgin trains access to their restaurant menus Hi All Anyone any views on the following I have received from Virgin Trains. It is their response to my suggestion that there is a need for Braille menu. I have also suggested a sort of compromise, that the menu details could be send to me via email. ------------------------------------------ "I have been passed a copy of your email of 25 January which you sent to our vtmediaroom address. As part of my role I have responsibility for reviewing arrangements for people with disabilities, and am aware that you have had previous correspondence with our Customer Relations team in respect of our menus. As I believe you are aware we change our menus very frequently, and for this reason felt that the most effective way of getting them to you would be electronically, as I understand that you have the ability to transcribe them. If you would like them, I can email the pdfs of the menus for the days you are due to travel with us. Please let me know if this is sufficient for your purposes. We are very keen to get information to you in the most effective way possible. With best wishes Chris Hagyard Franchise Manager West Coast" ------------------------------------------------ Ok now how easy would it be for them to copy pste the pdf file to the email. If a company is aware we use email, and if they offer to send information in a pdf file, have they acted ina reasonable way given that many of us may have problems with pdf files. I shall be asking Virgin to please send in body of email, or a word document file. Regards, Derek ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ******************************************************************** This email and any attachments are confidential to the intended recipient and may also be privileged. If you are not the intended recipient please delete it from your system and notify the sender. You should not copy it or use it for any purpose nor disclose or distribute its contents to any other person. ******************************************************************** ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
