[access-uk] Re: Virgin Media charging for connected calls through 195

  • From: "Ibrahim Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 11 Mar 2009 14:20:08 -0000

Hi Paul.

If you are connected to the person you're trying to reach using the 195 
service, you will be charged for the chargeable part of the call IE the cost of 
calling the person whose number you've sought.  However, you can not be charged 
for making the enquiry as this is the free service you are entitled to if you 
hold the 195 directory enquiry card.

All the best, Ibrahim Gucukoglu


  ----- Original Message ----- 
  From: Paul Porter 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Wednesday, March 11, 2009 2:17 PM
  Subject: [access-uk] Virgin Media charging for connected calls through 195


  Has anyone on the list had this happen and were you able to reclaim part or 
all of the cost?

  Thanks

  Paul

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