[access-uk] Re: Vergin media

  • From: "Barry Toner" <barry@xxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 8 Oct 2010 09:52:11 +0100

Hi Billy,

No I dont' believe so.  If an installation fee was going to be charged this
is typically to a new subscriber not a current one.

Cheers,
Barry.

> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of hotscot72
> Sent: Friday, October 08, 2010 9:39 AM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Vergin media
> 
> Hi Barry, will there be any further cost to the customer in the new
> property?,
> 
> Billy
> 
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of
> Barry Toner
> Sent: 7 October 2010 9:58 PM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Vergin media
> 
> Hi,
> 
> It's normally anything from 2 to 3 days.  It can be in some cases up to
> 10
> at busier times of the year, EG Xmas.
> 
> Hannagh, George is correct in that you should ring Virgin.  They have a
> department that deals with Moving Home.  What will happen is on the day
> you
> tell them you are moving they'll stop the service at your current
> address.
> 
> They'll give you a few choices, (normally), for when they can install
> the
> connection in your new home.  An Engineer will be booked and they'll
> come
> out to install your new MODEM etc.  Even if there's a Virgin line at
> your
> new place they'll still issue you with a new MODEM.  If they arent'
> already
> aware you have a Disability now might be the time to let them know..
> You
> can also tell them that you want the Engineer to setup your Broadband.
> So
> he/she will install the software necessary to get you onto the Virgin
> service.  Don't let him/her leave until you have seen that your
> Internet is
> working.
> 
> Good luck,
> Barry.
> 
> > -----Original Message-----
> > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> > Behalf Of George Bell
> > Sent: Thursday, October 07, 2010 9:47 PM
> > To: access-uk@xxxxxxxxxxxxx
> > Subject: [access-uk] Re: Vergin media
> >
> > I wouldn't wait until the last minute.  There's no harm in calling
> > them and asking the questions.
> >
> > It is especially important that the previous occupiers notify Virgin,
> > otherwise you could be in for a long wait!
> >
> > If everything is in place, I would guess it will happen quite quickly
> > since most of this is controlled by their computer systems anyway.
> >
> > George.
> >
> > -----Original Message-----
> > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> > Behalf Of hannah day
> > Sent: 07 October 2010 21:29
> > To: access-uk@xxxxxxxxxxxxx
> > Subject: [access-uk] Re: Vergin media
> >
> > yes it has got a connection  in there . so i  would ring them and say
> > i'm moving house and give them  the new address . then what would
> > happen? how many days do i have to give them/?
> >
> > chat soon hannah
> >
> >
> > Hannah Day
> > E-mail and Facebook: hannahday2009@xxxxxxxxxxxxxx MSN
> > hannahday1989@xxxxxxxxxxxxx
> > Skype: hannah.day
> >
> > On 07/10/2010 21:23, George Bell wrote:
> > > Your absolute best bet would be to contact Virgin.
> > >
> > > You will need to contact them anyway at some point if you are
> moving
> >
> > > house.  Has your new property got a Virgin connection?  Even if it
> > > has, they will need to ensure that it is connected, and in your
> > name.
> > >
> > > George.
> > >
> > > -----Original Message-----
> > > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> > > Behalf Of hannah day
> > > Sent: 07 October 2010 21:11
> > > To: access-uk@xxxxxxxxxxxxx
> > > Subject: [access-uk] Vergin media
> > >
> > > Hi all
> > >
> > > I'm going to move house soon . and i would like to know how would i
> > > connect  my vergin media  up when i settle in?
> > >
> > > does anyone know what will happen and what i've got to do?
> > >
> > > chat soon hannah
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