[access-uk] Re: Varified by Visa
- From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 22 May 2007 14:33:21 +0100
Kazeja - I too some time ago experience the exact same problem, and Tesco
were quite 'bloody minded' about it, but all subsequent times have been ok.
I don't know which screen reader you are using--if any-- but I found with
JFW 6.2, I have to use the JAWS cursor on the button to proceed to the next
page. I don't think Tesco are right to wash their hands of this, as when I
experienced this problem, Verify With Visa worked on other sites - Andy
----- Original Message -----
From: "kazeja" <kazeja@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, May 22, 2007 11:40 AM
Subject: [access-uk] Varified by Visa
| Hello everyone who responded
|
| My difficulties with "Varified by Visa" stem from buttons which I
| cannot click. When I try to use the button to move me to the page
| where I key in characters from my password I am taken back to the
| previous page. I then get the message that I have entered the wrong
| password. I haven't entered anything because I haven't been able to
| get as far as the edit boxes.
|
| I have discussed this with my bank, who told me they had switched off
| the "Varified by Visa" on my account. However, the next time I
| visited Tesco I had exactly the Same problem.
|
| Tesco say it is nothing to do with them and I should contact my
| bank. However, I haven't actually reached the bank part of the process.
|
| I have tried deleting cookies and used both Internet Explorer and
Firefox.
|
| Regards
|
| Kazeja.
|
|
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