Hi Mary,
A few suggestions and forgive me in advance if I'm teaching granny to suck
eggs, smile.
Is your battery charging and have you tried other wall chargers or have you
charged it from your pc.
I've copied this from the VRS FAQS re resetting your VRS to factory
settings.
"How do I do a factory reset of the Stream?
Press and hold the bookmark key and key 5 while powering on the Stream. You
will hear a message informing you that the player profile has been reset.
Resetting the profile will erase all your bookmarks, clear the reading
position of all your books, and reset your Menu options to default values.
It will not affect your SD card and it will not remove any book keys (e.g.
NLS or Learning Ally keys). If the Profile data base becomes corrupt, your
Stream may not power on or books may not play properly. Resetting the
Profile may sometimes correct such issues. "
Hope this helps.
Jim McAuslan
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Mary Tottle
Sent: 09 April 2016 17:06
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] VRS problem
Hi,
When I try to charge the second gen VRS it says "Welcome to VRS" and
that is all. Does not say connected to the internet. Tried using
the batery from Mike's machine but still the same result. Has any one any
idea of what I can try? Or do I just have to give up and send it back to be
operated on?
Regards
Mary
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