Hi, This is not strictly true. If the supplier installs a screen reader to a PC, then the CPU part of the PC is also VAT exempt. Not the screen or the keyboard if they are external, but just the CPU. If it is a laptop then the whole thing can be exempted provided that a screen reader is installed before despatch. VoiceOver on the other hand is part of the operating system, as Narrator is to Windows, and so cannot be exempted. This is what HMRC advised me. All the best Steve -- Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW Tel: +44(0)1438-742286 Mob: +44(0)7956-334938 Fax: +44(0)1438-759589 Email: steve@xxxxxxxxxxxxxx Web: http://www.comproom.co.uk -----Original Message----- From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx] On Behalf Of martin wilsher Sent: 24 December 2012 09:14 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: VAT exemption on VoiceOver products in those cases, the vat can only be taken off the portion that would be charged for the screen reader. so say a screen reader licence is 700 quid inc vat, the vat can come off that £700 and not off the cost of the main pc package. ----- Original Message ----- From: "Richard Godfrey-McKay" <lists.godfrey-mckay@xxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Monday, December 24, 2012 9:00 AM Subject: [access-uk] Re: VAT exemption on VoiceOver products >I wonder if this is one of those cases where individual Customs offices >make > local arrangements? Think this used to happen in relation to the charging > of VAT on PC packages which, for example, included a screenreader. > > Agree that it would be better if a definitive answer were in > place -although > the answer may well be that, strictly, current regs don't give any room > for > VAT exemption. > Richard > > Richard Godfrey-McKay > > Telephone: 01738-445 880 > > Mobile: 07791 452 593 > > > > > -----Original Message----- > From: access-uk-bounce@xxxxxxxxxxxxx > [mailto:access-uk-bounce@xxxxxxxxxxxxx] > On Behalf Of Mike Cassidy > Sent: 23 December 2012 23:22 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: VAT exemption on VoiceOver products > > Hi listers, > > The one thing that should happen with this affair is that there should be > equity. We can either obtain complete or partial VAT exemption, or we > can't. > Which is it? > > Happy Christmas, > > Mike > > -----Original Message----- > From: access-uk-bounce@xxxxxxxxxxxxx > [mailto:access-uk-bounce@xxxxxxxxxxxxx] > On Behalf Of Richard Godfrey-McKay > Sent: 23 December 2012 16:30 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: VAT exemption on VoiceOver products > > What ridiculous sour grapes! How on earth would that attitude promote the > interests of blind or PS people? > > > > Richard > > Richard Godfrey-McKay > > Telephone: 01738-445 880 > > Mobile: 07791 452 593 > > > > > -----Original Message----- > From: access-uk-bounce@xxxxxxxxxxxxx > [mailto:access-uk-bounce@xxxxxxxxxxxxx] > On Behalf Of Will > Sent: 23 December 2012 16:16 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: VAT exemption on VoiceOver products > > I hope all those people who have had the exemption are forced to pay back > > Sent from my iPhone > > On Dec 23, 2012, at 1:46 PM, Sean O'Connor <capricorn8159@xxxxxxxxx> > wrote: > >> On 23/12/2012 11:50, paul leake wrote: >>> Nobody is getting away with anything! There should be consistency >>> throughout the company as certainly when the Trafford Centre apple >>> store checked, there was a definite policy! Clearly not all stores >>> appreciate this! >>> >>> Cheers >>> >>> Paul >>> Twitter: @paulleake1 >>> >>> paul.leake@xxxxxxxxxxxx >>> >>> ----- Original Message ----- >>> From: "Saqib" <Saqib500@xxxxxxxxxxx >>> To: <access-uk@xxxxxxxxxxxxx >>> Date sent: Sun, 23 Dec 2012 09:33:30 -0000 >>> Subject: [access-uk] Re: VAT exemption on VoiceOver products >>> >>> Hi. I contacted the Birmingham Store about this and they informed me >>> that they don't offer such exemption to VI customers. What's so >>> unfair about it is some people are getting away with it when >>> Voiceover products haven't had any adaptions made to them so I don't >>> understand why there is an exemption in the first place. I would be >>> interested to find out if anyone else has visitted the Birmingham >>> store recently. >>> >>> -----Original Message----- >>> From: paul leake >>> Sent: Saturday, December 22, 2012 11:51 PM >>> To: access-uk@xxxxxxxxxxxxx >>> Subject: [access-uk] Re: VAT exemption on VoiceOver products >>> >>> I confirm that after some discussions with the Manager of the apple >>> store in the Trafford Centre, I purchased an Ipad and received the >>> vat deduction. I explained that other stores had ^one this and they >>> checked Apple's policy and then agffeed that it was ok to do it. I >>> specifically went to the apple store as I feared that other general >>> stores would have no idea! >>> >>> Good luck! >>> >>> Cheers >>> >>> Paul >>> Twitter: @paulleake1 >>> >>> paul.leake@xxxxxxxxxxxx >>> ** To leave the list, click on the immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>> ** If this link doesn't work then send a message to: >>> ** access-uk-request@xxxxxxxxxxxxx >>> ** and in the Subject line type >>> ** unsubscribe >>> ** For other list commands such as vacation mode, click on the >>> ** immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>> ** or send a message, to >>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>> >>> ** To leave the list, click on the immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>> ** If this link doesn't work then send a message to: >>> ** access-uk-request@xxxxxxxxxxxxx >>> ** and in the Subject line type >>> ** unsubscribe >>> ** For other list commands such as vacation mode, click on the >>> ** immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>> ** or send a message, to >>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>> >>> ** To leave the list, click on the immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>> ** If this link doesn't work then send a message to: >>> ** access-uk-request@xxxxxxxxxxxxx >>> ** and in the Subject line type >>> ** unsubscribe >>> ** For other list commands such as vacation mode, click on the >>> ** immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>> ** or send a message, to >>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> another point to bear in mind with regard to tax (vat) exemption is >> that t6his exemption only applies if the product is specifically >> deigned for use by a person with a known access requirement( speech in >> the case of people with impaired vision), voiceover although enabling >> Vi users to access Apple products, is an integral part of the product >> and not specifically designed as an optional accessibility tool, if >> voiceover was a separate product requiring a separate purchasing >> transaction the case for an exemption to VAT would be stronger, maybe >> a chat with the VAT office might be more rewarding as they would be >> in a better position to advise on specific grounds for VAT exemption , >> however, if you go through this route don't expect a simple clear cut >> answer as the vat rules are horrendously complex >> >> sorry if this is not the answer the original enquirer was seeking but >> its the best shot I can give on the subject >> >> regards to all, Sean >> >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't 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