Hi,
Everyone should just check for updates now in both Window-Eyes and/or
Zoomtext.
All the best
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
George Bell
Sent: 18 January 2017 22:18
To: BCAB Discussion List <bcab@xxxxxxxxxxxxxxxxx>; access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Urgent Notification
Here is the original message About ZoomText and Window Eyes.
George
-----Original Message-----
From: News
[mailto:news-bounces+george=techno-vision.co.uk@xxxxxxxxxxxxxxxxxxxxx] On
Behalf Of Doug Geoffray via News
Sent: 18 January 2017 15:19
To: news@xxxxxxxxxxxxxxx
Subject: FW: Urgent Notification
January 16, 2017: Urgent Notification
Forthcoming Startup Failures in ZoomText 10.1 and other Ai Squared Software
Products
Problem
The digital certificate used to certify newer ZoomText and Window-Eyes
software products has been compromised. As a result, our certificate will be
revoked on or around January 26th, which will result in startup failures for
the following Ai Squared products.
Affected Ai Squared Software Products
When attempting to start the following Ai Squared software products, the
product will fail to launch and display a Windows error message: "A referral
was returned from the server"
* ZoomText Magnifier v10.1 Build numbers 10.10.8 through 10.11.6
* ZoomText Magnifier/Reader v10.1 Build numbers 10.10.8 through
10.11.6
* ZoomText Fusion v10.1 Build numbers 10.11.1 through 10.11.5
* ZoomText Keyboard v4 Build numbers 4.0.0 and 4.1.0
* Window-Eyes v9.5 Build numbers 9.5.1 and 9.5.3
When attempting to start the following Ai Squared software products, the
product may launch even though the certificate has been revoked. Anti-virus
utilities may detect the invalid certificate and block the software from
running.
* ZoomText ImageReader v1.2 Build numbers 1.2.16106
* ZoomText Voices (language packs) v1.0 Build numbers 1.0.1.4693
* Vocalizer Expressive v1.3 (for Windows Eyes) Build numbers 1.3.0.13329
Note: Inspection of the certificate will show that the certificate is
invalid. Inspection and validation of certificates is a process performed by
some organizations.
Solution (software updates)
For each of the affected products, software updates incorporating a new
digital signature will be released and available for download prior to
January 26th. We will send updated information as it becomes available. You
can check https://www.aisquared.com/certificatefix for updated information.
Software Product Update version
ZoomText Magnifier v10.1 10.11.7
ZoomText Magnifier/Reader v10.1 10.11.7
ZoomText Fusion v10.1 10.11.7
ZoomText Keyboard v4.1 4.1.1
Window-Eyes v9.5 9.5.4
ZoomText ImageReader 1.2 1.3.0
ZoomText Voices v1.0 1.0.2
Vocalizer Expressive v1.3 (for Windows Eyes) 1.3
Warning When Disabling Security Options
Various websites provide steps for disabling Windows security options with
the expectation that unsigned software executables will start and run.
Disabling these security options will not fix these problems for the
ZoomText and Windows Eyes products and may compromise security and
protection from malware. Ai Squared strongly recommends against disabling
these security options.
Conclusion
We apologize for the inconvenience this issue has caused you, but assure you
we are doing everything possible to rectify this matter as soon as possible.
To minimize downtime, we encourage you to update your software as soon as
possible.
If you have questions or require assistance resolving this problem, contact
the Ai Squared support team at (727) 803-8600 option 2 or
mailto:support@xxxxxxxxxxxxx.
As some of you may have already noticed, we just released English
Window-Eyes 9.5.4 this morning (January 18th). Other languages will soon
follow. It is very important if you are using Window-Eyes 9.5.1 or 9.5.2 or
9.5.3 that you upgrade to 9.5.4 before the digital certificate described
above is revoked.
There are 3 changes from version 9.5.3 to 9.5.4:
1) Support has been added for the HumanWare BrailleNote Touch braille
display.
2) An issue where multiple hooking errors would occur in the latest testing
builds (insider build) of Windows 10 has been fixed.
3) An updated digital certificate has been used to sign all executables. (as
per the description above)
Again, it is critical you upgrade your copy of Window-Eyes 9.5.1 or 9.5.2 or
9.5.3 to 9.5.4 immediately. Once the certificate is revoke these copies of
Window-Eyes will no longer launch leaving you without speech and/or braille.
Regards,
Doug
Doug Geoffray
VFO(tm) | Accessibility Software Manager, Enterprise Compliance
11800 31st Court North, St. Petersburg, FL 33716
mailto:dgeoffray@xxxxxxxxxxxx http://www.vfogroup.com/
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