[access-uk] Upgrading a Dell laptop to Vista Premium
- From: "G. McFarlane" <gmcf@xxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>, <blindtech@xxxxxxxxxxxxxxx>
- Date: Wed, 7 Mar 2007 01:35:20 -0000
Hi
I'm not sure where to post this but hope you'l forgive double posting.
I recently bought a Dell laptop which was vista upgradable. I had to downgrade
the operating system to Windows XP Home edition - it originally came with Media
Centre - as my standard version of Jaws would not work with Media Centre. I
asked at the time if I could upgrade to Vista Premium and was told I could, but
now when I check with Dell, as my machine has XP home edition loaded they will
only upgrade to Vista Basic. I've complained frequently and today was told I
would have to accept it. It appears also if I insist on going for Premium I can
get no discount on the basis of a Basic upgrade. I'm looking for advice on my
best way forward. Jaws now supports Premium and I wish to end up with this.
Dell are suggesting that I take advantage of my Vista Basic upgrade for £36
then purchase the Vista Premium upgrade from them at £155. I expect to pay
quite a lot for the upgrade but this seems higher than expected.
What I wihs to know is:
if I wish o take advantage of Dell's structure on hard disk e.g. the go back
facility, the system drivers, etc. - I will have o go with the Dell upgrade. (I
would prefer to do this as it works well.) Can I however upgrade to my allowed
Vista Basic then buy a standard Premium upgrade and still keep these Dell
features?
If I were to buy a standard Premium upgrade and overwrite the current XP Home
would I still have access to the Dell structure?
Also if I were to go for my allowable upgrade package to Basic then buy Dell's
upgrade from Basic to Premium would I be able just to bypass the Basic
installation, go straight to Premium and input it's relevant codes and the
basic codes for confirmation of purchase or would I have to go through the
whole upgrade rigmarole?
Sorry for these question - clarity is necessary. I've spent a lot of time on
the phone to Dell with little help. It seems that now I've bought my machine
unless I fit in with their rules they're not interested - even in giving me
information.
Thanks for any advice.
Gordon McFarlane
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