[access-uk] Re: Update on my hard drive issue
- From: "Ibrahim Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sun, 24 May 2009 12:35:43 +0100
Hi James.
It sounds like you have a hardware problem, possibly a PCB failure in the
drive itself. If this is a drive that has been installed in a caddy, you
can replace the caddy which will solve the problem. If however the drive
was sold packaged as an external drive, you'll need to contact the
manufacturer and find out whether you can open the casing, remove the actual
drive and then use your own equipment such as a caddy to retrieve the data
off the disk.
All the best, Ibrahim.
----- Original Message -----
From: "James Scholes" <james@xxxxxxxxxxxxx>
To: <blindtech@xxxxxxxxxxxxxxx>; <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, May 24, 2009 12:18 PM
Subject: [access-uk] Update on my hard drive issue
Hi,
After reading a forum post that I found via Google, I used device
manager to uninstall the driver for the USB controller which was
experiencing the error. I then rebooted my machine, and reconnected
the hard drive. I was first prompted with a message saying: "Found new
hardware, USB Device." Then, the same device malfunctioned message.
--
James Scholes
http://www.jls-radio.com
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