[access-uk] Re: Unable to read messages in Thunderbird

  • From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 7 Mar 2016 11:56:37 -0000

Hi Ian,

Yes, that's one of the AI Squared recommendations, to set windows to open 
separately.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ;
Iain Lackie
Sent: 07 March 2016 11:49
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Unable to read messages in Thunderbird

I think I've solved the problem by having the viewed message open in a new 
message window.


Iain
On 07/03/2016 11:25, Mobeen Iqbal wrote:

Hi Ian.

Have you updated to the latest version of thunderbird? If not, this 
could be the problem as far as jaws is concerned. You can check for 
updates via the help menu in thunderbird.

HTH,

Mo.

On 07/03/2016 11:23, Iain Lackie wrote:
Hello
I am using the latest builds of Windows 10 and JAWS 17. I am using 
Thunderbird as my email client. I am finding that there are messages 
where JAWS will only read the subjnect line. When I switch off the 
virtual cursor, I can tab through any links there might be. Messages 
read ok with NVDA. Any suggestions as to what I might change so that 
all messages read when using JAWS?

Iain
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