Hi Iain, Was it actually protected, or was it an image? These are another type of PDF that can be difficult, but if you have Kurzweil 1000, it will usually tackle these ones. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Iain Lackie Sent: Sunday 10 February 2008 18:03 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: URGENT HELP WITH CREDIT CARD Having said that, it is still the case that PDF files can be protected in such a way that they are not accessible to people using screenreaders. I encountered one such from the Naxos music download site. I have written to the supplier about it and am awaiting a response. Iain ----- Original Message ----- From: "Dean Wilcox" <wilcoxdean@xxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Sunday, February 10, 2008 4:56 PM Subject: [access-uk] Re: URGENT HELP WITH CREDIT CARD If you install the Adobe Reader i'm sure you'll find it easy to use, its similar to reading a text file. Some files don't read perfectly but you should have no problems and might be pleasantly surprised at how easy and simple it turns out to be. At 16:49 10/02/2008, you wrote: >Hi Steve >You ask > >"Why is PDF not accessible? Or should I say in what way?" > >If someone is not aware how to access a file, (or for that matter even >a website) then as far as the person is concerned he/she is having >an *access* problem! > >You may well argue that not having the knowledge, doesn't mean there is >an access problem. True, but one needs to consider access from the >individual's point of view. > >Just consider chip and PIN as a good example. >There are people that will say they are not able to use chip and PIN > on the grounds not able to see the keys. >But there are also many totally blind that will say they care >able to use the key pads without sight. >So what does this show us? > >Why is access different for different people? > >Regards, Derek >** To leave the list, click on the immediately-following link:- >** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >** If this link doesn't work then send a message to: >** access-uk-request@xxxxxxxxxxxxx >** and in the Subject line type >** unsubscribe >** For other list commands such as vacation mode, click on the >** immediately-following link:- >** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >** or send a message, to >** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > >-- >No virus found in this incoming message. >Checked by AVG Free Edition. >Version: 7.5.516 / Virus Database: 269.20.0/1268 - Release Date: >2/9/2008 11:54 AM ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq