[access-uk] Re: Trust me with your change
- From: "Tony Sweeney" <tonysweeney1@xxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 4 Jun 2008 00:39:32 +0100
Hi All,
I have just come in in this thread!
I once was in a café and I tendered a note for my meal and I received the
wrong change, which was a fairly substantial big loss to me as it was not
the the correct change, by a mile!
I queried it, but to
no good!
I should have challenged them at the time!
The restaurant in question has since been closed down!!
Can't claim any credit for that!!
----- Original Message -----
From: "Mark Threadgold" <m.j.threadgold@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, June 03, 2008 8:10 PM
Subject: [access-uk] Re: Trust me with your change
> Andy,
>
> I don't think you have a leg to stand on if you try and involve any sort
of
> legal argument with this firm. The fact is that you did not check your
> change. Had you done it there and then it would not have become an issue,
> and the fact you left the shop without doing so means you cannot say
either
> way wether you were given the correct amount or not. If they say the till
> balanced they will probably have a paper printout of all the transactions
> done on the till so you would have a hard job proving otherwise.
>
> Sorry if it sounds harsh, but I think it would be easier to put it down to
> experience and to start checking your change every time. There is no
reason
> to feel distrusting about anything. They would soon shout if you didn't
pay
> them enough, so you should not feel bad about checking they have not made
a
> mistake, or indeed tried to rip you off.
>
> Regards,
>
> Mark Threadgold.
>
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
> Andy
> Sent: 03 June 2008 19:00
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Trust me with your change
>
> Hi all.
>
> Here is something to encourage some debate and discussion on the list.
>
> Last Saturday, I was dropped off at a local builders merchant and my wife
> parked outside while I made a couple of purchases indoors.
>
> I had previously visited the bank and had £60.00, in £20.00 notes in my
> pocket.
>
> My modest purchase was under £5.00 so I should have ended up with 2 £20.00
> notes,, a £10.00 and a £5.00 note and some loose change.
>
> I left the shop and walked the 15 foot across the pavement and got into
the
> car, where my wife was waiting on me and to be perfectly frank I did not
> check my change as I'm unable to do this without feeling very distrusting.
>
> An hour or so later, she asked me for some cash and I emptied my pockets.
>
> I found 2 £20.00 notes a £5.00 note and some small change.
>
> We both realised that the shop had not recognized that I had handed over a
> £20, mistaking this for a £10 note perhaps.
>
> I agreed to visit the shop today and sort the problem out.
>
> Well,
>
> The man who served me acknowledged that I had indeed given him a £20.00
note
>
> but insisted that in my change he had given me a £10.00 note, a £5.00 note
> and some change and added that the till was in balance on Saturday
evening.
>
> So I said to the man that if the missing £10.00 was not in the till, and
not
>
> in my pocket, then it must be in his pocket. Again he stated that he was
> quite sure that he gave me the £10.00 amongst my change.
>
> I asked him of the likelihood of loosing a £10.00 note from a pocket
whilst
> not loosing a £5.00 note from the same pocket and he admitted that this
was
> very unlikely, though confirmed that he had given me the correct change.
>
> I left the shop and this matter bugged me all day. There is no way when
you
>
> receive a £10.00, a £5.00 and some change and put this in separate pockets
> that you would loss one note and retain the other . Around 5.00pm I was
> getting very angry and telephoned the shop back and advised them of the
> above and told them that I wanted my £10.00 back and a note of apology or
> I'd be asking my lawyer to contact Consumer Direct tomorrow with a
> complaint.
>
> The manager advised that he would telephone me back thirst thing, so I'm
> quite interested to just how they will play this thing out. I'm
absolutely
> not interested in receiving £10.00 from their petty chas tin. I need some
> form of acknowledgement that thy made a mistake.
>
> So, what do you think guy's.
>
> All though's uncomfortable moments when you simply push notes and coins
into
>
> your pocket, feeling that there is something not write but wishing above
> everything to be able to trust the person wheo has just served you. Have
I
> been doing this all wrong? if so, how do I check my change withough
drawing
>
> attention to myself and looking like a miser,. a Scottish one at that?
>
> Any observations or ideas would be welcomed.
>
> Best wishes.
>
> Andy
>
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