Hi mary, Yes this is a configurable feature. You can star or zap someone mid call, but only on incoming calls. The reason for this is you might want to put a star or hash into your banking system. trueCall will let you because it is an outgoing call so won't allow mid call zapping and starring. But an incoming call you can zap or star mid-call. All the best Steve -- Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW Tel: +44(0)1438-742286 Mob: +44(0)7956-334938 Fax: +44(0)1438-759589 Email: steve@xxxxxxxxxxxxxx Web: http://www.comproom.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Mary Tottle Sent: 11 August 2014 17:22 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: True call Hi Chris, You just press the star key when you enter their number or I believe you can do this when they call you. Regards Mary Original message: > Hi all > This true call sounds amazing, I'm not saying I'll get it as managed to > stop these silly calls that I used to get 3 to 4 times a day until I > found a feature that clearly works in my case, withholding my own number > and this is done at Sky's end. Anyway should I decide to get this > amazing technology how would i allow a frequent caller to go through > without them being asked who they are? My closest friend rings just > about every day and well can you imagine the frustration when Truecall > asks who is calling and I then have to accept it each and every time. > Anyway any comments greatly appreciated. Thanks! > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq