Hi, If you don't have free 0871 numbers, try 01236 634361.
Richard
Richard Godfrey-McKay
Telephone: 01738-445 880
Mobile: 07791 452 593
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Billy Inglis
Sent: 07 February 2016 17:59
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Traveline Scotland and bus pass conditions
Hi again Jackie, many thanks for this Information. As always you are on the
button, Billy
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jackie Brown
Sent: 07 February 2016 12:41
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Traveline Scotland and bus pass conditions
Hi Billy
Some information for you.
Call Traveline Scotland on 0871 200 22 33 (calls cost 12p per minute.)
I have copied the following for you:
Where can I travel?
Your new National Entitlement Card gives you free travel throughout
Scotland on virtually all local registered and long distance scheduled bus
services available to the general public. There are only a small number of
services on which your National Entitlement Card cannot be used, for example
premium fare night buses and City Sightseeing Buses.
Can I use my card on the train?
Some local authorities have joined with rail companies to offer their over
60 and disabled residents free or discounted train travel as well as the
standard free bus travel. Contact your Local Authority directly for more
information
What if my card doesn't work on the bus?
If the electronic ticket machine did not recognise your card it may have
expired or be damaged.
If this is the case, please contact your Local Authority immediately to
arrange a new card. The card will be despatched as soon as possible and
should be received within 7 days.
If the card is valid but does not work on the machine, the driver will give
you the option to pay the full fare and keep your card or hand over your
card in exchange for a seven day temporary pass. The temporary pass will be
valid for free travel for you but the companion element will not be
available. You should then contact your Local Authority immediately to
request a new card. The card will be despatched as soon as possible
Regarding the National Entitlement Card, this is what it says for a
companion:
If you need a companion to help you when travelling by bus your National
Entitlement Card will allow them to travel for free too.
Travelling with a companion can make things much easier. Helping you on and
off the bus, carrying shopping or communicating with the driver helps
maintain the freedom you get with the National Entitlement Card.
I hope that helps.
Kind Regards,
Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx
jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx
Check out my website: www.thebrownsplace.info Read my EyeWrite blog:
www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate
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