Speaking with my RNIB hat on as well as a satisfied user of the Set Top box!
Is the box sitting in a shelf or on top of another box. You might want to try
the box in a different position. We can ask the RNIB volunteer unit to find you
a volunteer to help with the set up.
Some users have had problems with the remote but it's usually where they have
the box positioned. Other boxes seem to interfere with the box. If you've got
it in a shelf that's enclosed then the reception will be poor.
If anyone else has similar problems then please bring it to our attention.
Regards
Paul Porter
----- Original Message ----- From: "Gary Price"<gazwprice@xxxxxxxxxxxxxx>
To:<access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, January 18, 2011 9:29 AM
Subject: [access-uk] To all Goodmans Smart Talk Set top box users.
Hello everyone.
Quite recently I have bought the product outlined in the subject of this
message. Now don't get me wrong, the box and the speech is fantastic! But I am
having an extremely annoying problem with it!
You know the remote control for it, well when I aim it at the box in order to
do something like change channel for example, no matter how close the remote is
to the box it just will not recognise the signal at all! Now there is
absolutely nothing at all blocking the line of vision between the box and the
remote control. It can be literally touching the box and it just will not
operate at all. Yes I have tried brand new batteries in the remote, hasn't made
a difference.
I more often than not have to double tap every single button on it just for it
to register! And excuse the humer here, but when I am trying to aim it at the
box I need to keep moving it round to different angles! Its like a yoyo! Even
my parents who helped me to get used to the remote control are pretty gob
smacked by it and they told me to get onto the RNIB, which I have done.
Now to give you a brief idea of my setup. I have my TV, which is a Toshiba one.
I have an LG video recorder. My areal from the TV is plugged into the video
recorder because without this the video just will not record anything! Now then
there are a load of cables everywhere, but obviously because I am blind I can't
exactly describe it.
Now the guy from the RNIB said to try taking the scart connector out the box
and plugging some headphones into the output socket. Then try the remote again.
Well how can I do this if I am blind? And plus, the scart connectors are in
really tight, so difficult to remove!
Please could you all do me a huge favour? If you can duplicate, please could
you get in touch with RNIB and let them know.
Many thanks in advance, I look forward to any discussion on this subject.
--
Gary Price
Email, Windows Live and Facebook:
gazwprice@xxxxxxxxxxxxxx
Skype: gary.price35
Twitter:
http://twitter.com/gazwprice
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