Hi Margarita I've been with tiscali for four months now but I don't know what their customer services are like because I have had no trouble with their service. Their web site is fine to negotiate - No harder than the BT site when I was with them. Set up was simple, just plug in the units and run the cd. I'm sorry if this isn't much help. Barry H ----- Original Message ----- From: M Ingleton To: Access-Uk@Freelists. Org Cc: vcab@xxxxxxxxxxxx Sent: Thursday, August 26, 2004 1:24 PM Subject: [access-uk] Tiscali Hello Is anyone using Tiscali on the list? If you are what is there support like? How easy are there services for a totaly blind user to access,I use Windoweyes 4.5 sp3, and am looking for a new ISP. Margarita --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.732 / Virus Database: 486 - Release Date: 29/07/04 ** Going on holiday and want to halt messages? Send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** vacation ## d ** where ## is the number of days followed by d for days. ** For other things like digest mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** Going on holiday and want to halt messages? Send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** vacation ## d ** where ## is the number of days followed by d for days. ** For other things like digest mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq