Hi Andrew
I aim to be going to a live Facebook event tonight, so I should be able to let
you know how I put in comments. Are you using an iPhoneor iPad?
Iain
On 18 Nov 2020, at 2:08 pm, Andrew Roberts <andrew.roberts@xxxxxxxxxxxxxx>
wrote:
Hi Terry and Steve,
Thank you both for trying to help me with my Facebook problem.
I have checked the picture in picture setting and it is enabled so I can
safely say that isn’t the problem. Not only that but if I were to press the
home button whilst watching a live video it would take me out of the Facebook
app and back to the home screen and I have done that and it stops the video
from playing. I have asked a sighted friend what they do too comment on the
video during, before or after the service and all they can tell me is that
they flick either right or left to go between full screen and the split
screen where the comments are visible. If anyone else has anything to offer
me on this problem it would be much appreciated as I don’t really like
attending a service like that and not wishing everyone a good
morning/evening, especially as I have been doing that since March. They will
all think I have become very standoffish and I hope I’m not that! 😊
Thanks all,
Andrew
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Steve
Nutt
Sent: 18 November 2020 10:10
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: The Facebook app for iOS
Hi,
Just to add though that there is a really neat feature in Settings both for
iOS and Android, called Search Settings.
So if you get a message that something is in Settings, it’s worth not
forgetting this, because it has saved me going several menu levels deep
sometimes to find a setting I want. In fact, it’s sometimes quicker to
search settings, than go down the menu structure.
In our example, if you tap search settings and type the word Picture, you’ll
almost be right there.
All the best
Steve
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T: +44(0)1438-742286
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E: steve@xxxxxxxxxxxxxx
W: https://www.comproom.co.uk
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Redacted
sender "terry.clasper" for DMARC
Sent: 18 November 2020 09:52
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: The Facebook app for iOS
Hi again Andrew.
Just to be clear, Picture in picture is in settings, then general.
When you double tap it there’s a toggle called “Start PIP automatically”
which to achieve the results you want you need to have turned on.
Once the video starts press Home then navigate to the page or anywhere else,
and the screen will scale to enable the video and other content to be
accessible.
Hope that’s of some help, and sorry for the lack of detail in my previous
reply.
Terry.
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Andrew
Roberts
Sent: 18 November 2020 00:16
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: The Facebook app for iOS
Hi Terry,
Thank you for your email.
Yes I am using iOS14. Can you tell me where the picture in picture setting
is please?
Many thanks,
Andrew
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Redacted
sender "terry.clasper" for DMARC
Sent: 17 November 2020 20:58
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: The Facebook app for iOS
Hi Andrew.
Assuming your using I O S 14 just make sure picture in picture is enabled and
that should fix your problem, enabling the picture to scale with any other
screen content.
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Andrew
Roberts
Sent: 17 November 2020 20:02
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] The Facebook app for iOS
Hi all,
Since lockdown first began back in March, the church which I regularly attend
has been conducting most of its services online via Facebook. The Rector
there does a live video which you can either watch whilst it’s live or
alternatively it is available to watch later. I like to view it live as it
means I am attending the service at the same time as most other people.
What’s also nice about it is that up until about a week ago, the video by
default only took up a portion of the screen leaving the rest of the screen
available to show the various comments which was nice as all those attending
the service wish one another a good morning or evening and the majority of us
thanked the rector afterwards. The option was always there to view the video
in full screen for those who wished to do that.
However, ever since an update to the app nearly two weeks ago now, the video
goes into full screen by default and I can’t seem to find any way to get to
the comments. If I double tap on something which says “collapse the video”,
it either takes me back to my newsfeed or to my watch. Whichever, I can’t
find a way to add my own comments to the live video. Does anyone know how I
can get round this please?
Any help would be much appreciated.
Best wishes,
Andrew
