well not wanting to start a screen reader war, hal has no such problems with
the main tesco site.
it is a bit cluttered but perfectly accessible.
the one thing I do like about the main site, is you can see how to store and
cook the products.
I have noticed all the complaints have come from jfw users, there is no need
to pay anyone money, for learning your particular screen reader, if you read
the tutorials, its all in there.
if they are too complex for you, people have done mini tutorials more often
than not they have recorded in mp3 format which you can download free of
charge.
not everyone is out there to make money, and some do it because they want to
help.
----- Original Message -----
From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, April 20, 2006 1:08 PM
Subject: [access-uk] Re: Tesco.com/access order history
Haven't even got my computer up and running for the third time in four weeks now (frustration after frustration here) so guess I won't need that training at present.
I have no objection to paying for a half hour stint or more at any time I need it, but I have known you to say "Yes" and then not call, and I don't think I'm alone with that one, so it's obvious that it's to suit yourself, and that means some of us wait for an awful long time to solve a problem. You said months back how easy it was to use the main sight of Tesco, but if we don't get through that end screen then what's the point!
Anyway, perhaps I'm venting my frustration of so many crashes, lack of sighted help etc here too, so I'll say no more on this list because I'll deserve to be thrown off!
Take care and remember that everything can be seen to be easy if you know how to do it! <Rye smile>
Carol
----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx To: <access-uk@xxxxxxxxxxxxx Date: Thu, 20 Apr 2006 08:51:59 +0100 Subject: [access-uk] Re: Tesco.com/access order history
Hi Carol,
A day's training? No, not that, but about half an hour at best.
And am I not also blind? I don't think blindness comes into itat all, itis just table or grid navigation that you need to learn. In JAWSandWindow-Eyes it is a slightly different process. It is easier toteach youthe concept of it when you are at your computer to be honest, andI don'thave time to do that for anyone for free. If ten pounds perhour, plus VATfor one hour hurts you, then I am sorry. But I really don't havetime towrite it up for all the three screen readers.
All the best -- Computer Room Services: the long cane for blind computer users. Telephone Low-call: 08452 606 277 International: +44(0)1438 742286, Fax: +44(0)1438 759589 mobile: +44(0)7956 334938, Email: mailto:Steve@xxxxxxxxxxxxxx Web site: http://www.comproom.co.uk
Behalf Of-----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] OnCarol Pearson Sent: 20 April 2006 08:28 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Tesco.com/access order history
Hi Steve,
That doesn't help me to understand the page (because I'm blind,don'tforget, and don't have too much conception of these things) and Idon't knowexactly what you look for first.
OK: no doubt someone will come up with the goodies! I hardlythink this isa day's training and trainers may be better off the list ifthey're going tokeep beefing about what they will and will not help with on list.
George is a fine example of going that extra mile, by the way,and I'm sureglad he's around.
Now, I'm not meaning to stick the knife at all, but it's myexperience thatsome of us find this tech stuff pretty hard going these days andwe need allthe help we can get.
Thanks to all those who give it willingly and free of charge.
CAROL - who's sorry she sometimes just has to speak her mind!
----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx To: <access-uk@xxxxxxxxxxxxx Date: Thu, 20 Apr 2006 06:54:49 +0100 Subject: [access-uk] Re: Tesco.com/access order history
Hi Carol,
Absolutely not. I consider it screen reader training, and someof us needto make a living <Smile>. But the trick is to get to know yourtablenavigation mode in JAWS. It is certainly do-able in both screenreaders.Hal, I am not sure about, as I have never tried it.
All the best -- Computer Room Services: the long cane for blind computer users. Telephone Low-call: 08452 606 277 International: +44(0)1438 742286, Fax: +44(0)1438 759589 mobile: +44(0)7956 334938, Email: mailto:Steve@xxxxxxxxxxxxxx Web site: http://www.comproom.co.uk
All the best -- Computer Room Services: the long cane for blind computer users. Telephone Low-call: 08452 606 277 International: +44(0)1438 742286, Fax: +44(0)1438 759589 mobile: +44(0)7956 334938, Email: mailto:Steve@xxxxxxxxxxxxxx Web site: http://www.comproom.co.uk
Behalf Of-----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] OnCarol Pearson Sent: 19 April 2006 22:59 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Tesco.com/access order history
Steve,
I think the problem also may be that some of us don't reallyunderstand thelayout and some JAWS users have said they can't do it either,includingafter all,myself - so forget this "techy payment" thing and just give us some pointers on the mailing list because,that's what most of us are here for! <Smile
Carol
----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx To: <access-uk@xxxxxxxxxxxxx Date: Tue, 18 Apr 2006 19:40:28 +0100 Subject: [access-uk] Re: Tesco.com/access order history
Hi Sandra,
You just need to use your table navigation keys to book adelivery slot onthe main site. If you like, you can pay me a tenner plus VAT foran hour'straining, and I'll take you through it in real time on the phone.It is notat all difficult. There is really no reason at all to use thatcrappyaccess site.
All the best -- Computer Room Services: the long cane for blind computer users. Telephone Low-call: 08452 606 277 International: +44(0)1438 742286, Fax: +44(0)1438 759589 mobile: +44(0)7956 334938, Email: mailto:Steve@xxxxxxxxxxxxxx Web site: http://www.comproom.co.uk
Behalf Of-----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] OnSandra Henshall Sent: 18 April 2006 18:09 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Tesco.com/access order history
It's been nearly a year now since Tesco informed us that theywere amendingthe access site and were looking for volunteers to try it out. Iput myname down at that time and they said they would contact me in twoweeks.They didn't and there was no new access site. Now they say thenew accesssite will be up and running in July I think it is and once againI put myname down to try it out. Once again, no response from Tesco. Ifthey don'twant to run the access site, then why don't they make sure themain site istotally accessible. I do actually use the main site but pay formy shoppingon the access site because I haven't yet worked out how to book adeliveryslot on the main site. It's about time they ditched the accesssitealtogether and made the main site screen reader friendly. Just my two pence worth.
Cheers, Sandra.
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