[access-uk] Re: Tesco.com/access order history

  • From: "Graham Page" <gpage@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 20 Apr 2006 11:58:24 +0100

on this kind of list you can expect a few quick pointers, useful keystrokes, 
tips to try, etc.

Training comes in useful for people with no knowledge of the computer at all 
who need to be shown things.

Really the training is only a start.  I think this applies particularly to 
the internet where there are so many variables.  Part of any good training 
should involve helping the user to help themselves though of course we can 
all do with tips along the way as well!

Cheers

Graham
----- Original Message ----- 
From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, April 20, 2006 8:27 AM
Subject: [access-uk] Re: Tesco.com/access order history


Hi Steve,

That doesn't help me to understand the page (because I'm blind,
don't forget, and don't have too much conception of these things)
and I don't know exactly what you look for first.

OK: no doubt someone will come up with the goodies!  I hardly
think this is a day's training and trainers may be better off the
list if they're going to keep beefing about what they will and
will not help with on list.

George is a fine example of going that extra mile, by the way,
and I'm sure glad he's around.

Now, I'm not meaning to stick the knife at all, but it's my
experience that some of us find this tech stuff pretty hard going
these days and we need all the help we can get.

Thanks to all those who give it willingly and free of charge.

CAROL - who's sorry she sometimes just has to speak her mind!

> ----- Original Message -----
>From: "Steve Nutt" <steve@xxxxxxxxxxxxxx
>To: <access-uk@xxxxxxxxxxxxx
>Date: Thu, 20 Apr 2006 06:54:49 +0100
>Subject: [access-uk] Re: Tesco.com/access order history

>Hi Carol,

>Absolutely not.  I consider it screen reader training, and some
of us need
>to make a living <Smile>.  But the trick is to get to know your
table
>navigation mode in JAWS.  It is certainly do-able in both screen
readers.
>Hal, I am not sure about, as I have never tried it.

>All the best
>--
>Computer Room Services:  the long cane for blind computer users.
>Telephone Low-call:  08452 606 277
>International:  +44(0)1438 742286,
>Fax:  +44(0)1438 759589
>mobile:  +44(0)7956 334938,
>Email:  mailto:Steve@xxxxxxxxxxxxxx
>Web site:  http://www.comproom.co.uk

>All the best
>--
>Computer Room Services:  the long cane for blind computer users.
>Telephone Low-call:  08452 606 277
>International:  +44(0)1438 742286,
>Fax:  +44(0)1438 759589
>mobile:  +44(0)7956 334938,
>Email:  mailto:Steve@xxxxxxxxxxxxxx
>Web site:  http://www.comproom.co.uk

>-----Original Message-----
>From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of
>Carol Pearson
>Sent: 19 April 2006 22:59
>To: access-uk@xxxxxxxxxxxxx
>Subject: [access-uk] Re: Tesco.com/access order history

>Steve,

>I think the problem also may be that some of us don't really
understand the
>layout and some JAWS users have said they can't do it either,
including
>myself - so forget this "techy payment"
>thing and just give us some pointers on the mailing list because,
after all,
>that's what most of us are here for!  <Smile

>Carol


>> ----- Original Message -----
>>From: "Steve Nutt" <steve@xxxxxxxxxxxxxx
>>To: <access-uk@xxxxxxxxxxxxx
>>Date: Tue, 18 Apr 2006 19:40:28 +0100
>>Subject: [access-uk] Re: Tesco.com/access order history

>>Hi Sandra,

>>You just need to use your table navigation keys to book a
>delivery slot on
>>the main site.  If you like, you can pay me a tenner plus VAT for
>an hour's
>>training, and I'll take you through it in real time on the phone.
>It is not
>>at all difficult.  There is really no reason at all to use that
>crappy
>>access site.

>>All the best
>>--
>>Computer Room Services:  the long cane for blind computer users.
>>Telephone Low-call:  08452 606 277
>>International:  +44(0)1438 742286,
>>Fax:  +44(0)1438 759589
>>mobile:  +44(0)7956 334938,
>>Email:  mailto:Steve@xxxxxxxxxxxxxx
>>Web site:  http://www.comproom.co.uk

>>-----Original Message-----
>>From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
>Behalf Of
>>Sandra Henshall
>>Sent: 18 April 2006 18:09
>>To: access-uk@xxxxxxxxxxxxx
>>Subject: [access-uk] Re: Tesco.com/access order history

>>It's been nearly a year now since Tesco informed us that they
>were amending
>>the access site and were looking for volunteers to try it out.  I
>put my
>>name down at that time and they said they would contact me in two
>weeks.
>>They didn't and there was no new access site.  Now they say the
>new access
>>site will be up and running in July I think it is and once again
>I put my
>>name down to try it out.  Once again, no response from Tesco.  If
>they don't
>>want to run the access site, then why don't they make sure the
>main site is
>>totally accessible.  I do actually use the main site but pay for
>my shopping
>>on the access site because I haven't yet worked out how to book a
>delivery
>>slot on the main site.  It's about time they ditched the access
>site
>>altogether and made the main site screen reader friendly.
>>Just my two pence worth.

>>Cheers,
>>Sandra.

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