[access-uk] Re: Tesco Online Shop
- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 22 May 2007 21:14:30 +0100
Hi Valerie,
Did you also delete cookies and all offline content?
All the best
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
valerie pickles
Sent: 22 May 2007 18:58
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Tesco Online Shop
Hi Steve,
I've followed your instructions but unfortunately it hasn't solved the
problem. I just can't understand it because it's been OK ever since I
started shopping with Tesco over a year ago. Asda works fine and so does
every other shopping site I'm registered with. I'll just have to get back
to Tesco to see if they can sort it out. Thanks anyway,
Valerie.
----- Original Message -----
From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, May 19, 2007 11:29 PM
Subject: [access-uk] Re: Tesco Online Shop
Hi Valerie,
Try the following:-
1. Go into Internet Explorer.
2. Go to Tools, Alt-T, then Options, O.
3. Now tab to delete, and press space on it, it is a button. Follow the
prompts. This will delete temporary Internet files from IE.
4. Having done that, tab to OK, and space on it.
I have found this cures the problem for me if I get this one, or if Angie my
wife, gets it.
All the best
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
valerie pickles
Sent: 19 May 2007 19:19
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Tesco Online Shop
Hi all,
I've been shopping with Tesco now for over a year without any problem, but
last week when I tried to sign in the message came up: Sorry we could not
sign you in, try using a different email address and password. I tried
again several times but the result was the same. My email address and
passwork were definitely typed in correctly so I decided to try to sign in
on my computer at work and I was signed in straight away. I rang tesco.com
and they were also able to sign me in at their end. They recommended
changing a few settings in internet options but that hasn't worked. I'm
wondering if anyone else has had this problem. Any ideas?
Valerie Pickles.
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