[access-uk] Re: Tesco

  • From: "Colin Fowler" <col.fowler@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 7 Jul 2010 17:33:13 +0100

from an expert users perspective, despite your spelling error too! Something that I won't flame you for.
But accessibility and usability has to consider the lowest element of expertise in visitor interaction, and that is important to remember.
Not being a TESCO customer whatsoever, I am only commenting on the principals of accessibility and usability.
I would urge people to vote with your feet though if they are upset, TESCO aren't the only grocer offering online shopping. Granted their quality of food is dreadful and if that is what you prefer, then carry on.
----- Original Message ----- From: "Dave Taylor" <dave@xxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, July 07, 2010 5:22 PM
Subject: [access-uk] Re: Tesco



Hi

OK, let's look at either site assuming that a user is not in my position.
Let's therefore assume they arrow or tab around every web page. On the old
site, they would encounter add butons etc before products even started being 
listed, and then again not until the end of the page. Now, they get one
where it makes sense. How are they to know that the buttons would be
duplicated?

The complaint has been not in the main from basic users, but from ones who
use accessibility features in screen readers who have found the change
difficult. I have not argued that the new site is perfect, but that it does 
work and is accessible, and has advantages over the old one!



-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Colin Fowler
Sent: Wednesday, July 07, 2010 3:10 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Tesco

Dave,

I think that you are missing the whole principal behind accessibility and
usability. You are evidently access technology savvy, but the whole
principal of accessibility and usability is ensuring that content is
available to everyone no matter there skill, the technology or browsers they 

use.

Don't defend Tesco and others just because you have the competence and
training to adapt your use of their content.
----- Original Message ----- From: "Dave Taylor" <dave@xxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, July 07, 2010 2:55 PM
Subject: [access-uk] Re: Tesco



Now there we have it! I've managed to make a new thing work for me, but
I'm
talking rubbish because others can't! How nice and constructive that is!
Let's bring everybody else down rather than learn to deal with something!
It's a wonder anybody helps us when people display attitudes like this!



-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Scott C
Sent: Wednesday, July 07, 2010 2:48 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Tesco

Just shows there's always one.

Given that tesco them self's say they know there's a problem your talking
lets say rubbish.

 Ta Scott.

-----Original Message-----
From: Dave Taylor - Email Address: dave@xxxxxxxxxxxxxx
Sent On: 07/07/2010 06:39
Sent To: access-uk@xxxxxxxxxxxxx - Email Address: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Tesco

Sense at last! Well done you!

Cheers
Dave
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
whizza
Sent: Wednesday, July 07, 2010 1:58 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Tesco

Hi all,
I've used the new Tesco access site for about three shops now and although 


I

found the first one very time-consuming and difficult, I've got the hang
of
it now and don't really have a problem with it at all.  Just my thoughts.

Cheers,
Sandra.

** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq


N‰j÷…é²×‰ÉžØŠiv&z\¢YÂ)–)™¨¶†qëºJªçµúzX¶Ê‚Ë?çé¹»®&!ûŠÉžGzÉŠ¶±éjg±¨¶†qëºJªç



µúzX¶Ê?©Š{y+?ç–)·*º{nlj·¢º…êŠË¢i?۹ȲöjØžjyÉrJ¶šg‰«—'–ZŠxŠyj)¡§zË’·¹ë~·–+²Š

²æy}®u²zq²z²y²®¶y?

** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq



** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq



** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

Other related posts:

  1. Home
  2. access-uk
  3. Archive
  4. 07-2010