Hi Sayka, could you please contact me privately at ian.macrae@xxxxxxxxx I'd also be very interested in hearing from anyone who has good and bad experiences of Talks provision. Please write privately again to the same address. Cheers now. Ian -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Sayka Hussain Sent: 08 June 2005 20:10 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Talx, mobile networks and Talx capable phones: (WasRe: Re: Wildfire to be put out) Hi, OK, here's what I know about Talks and the different networks, some of it is personal experience, some I've heard from other people. I know for a fact that Vodafone do offer it for free. They bought up loads of Talks licences a while back and offer them only if someone asks. Even then, you have to contact a specific person at Vodafone who can do it for you, the rest haven't a clue what it is or what it does. Its a fact they keep quiet though and I only found out purely by chance. However one tip, don't send your phone off to them so that they can install it. I've heard they muck it up good and proper if left to their own devices so I didn't take the chance. Instead, send them the imi number of your phone and they'll send you back (after lots of prodding) a licence code. You're much better off installing talks yourself with sighted assistance than trusting Vodafone to do it for you. I was with Orange before switching to Vodafone and did have Wildfire. to say it drove me round the bend, is probably and understatement, I had it switched off after a few days. I found their customer service much better than that of Vodafone although at the end, they were not very nice, especially when they realised I was leaving their network. Apparently, O2 are dithering about whether to offer Talks for free or not although I suspect their motives have more to do with the rivalry between themselves and Vodafone rather than a wish to help visually impaired people. Again their customer service is ok, but I still say that overall Oranges was the best. I was with O2 for four years before switching to Orange. One thing to note though is that both O2 and Vodafone offer the 1471 service for free. I found this very helpful especially when I didn't have talks on my phone. All three offer Braille billing. I don't know anything about either TMobile or Virgin and the services they offer other than the fact that neither offers the 1471 service. I hope this helps Sayka Hussain -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Sunil Sent: 08 June 2005 15:11 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Talx, mobile networks and Talx capable phones: (WasRe: Re: Wildfire to be put out) and I don't know if Stev's updated his site since the last time I checked so in case he hasn't the software alsow works with the Nokia 6680, 6681 and 6682. ----- Original Message ----- From: Sunil <mailto:bosley20@xxxxxxxxxxxxx> To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, June 08, 2005 3:07 PM Subject: [access-uk] Re: Talx, mobile networks and Talx capable phones: (WasRe: Re: Wildfire to be put out) The list of phones that run Talx are either on Steve Nutt's site www.comproom.co.uk or the Talx site. ----- Original Message ----- From: Ray's Home <mailto:rays-home@xxxxxxxxxxxxxxxxxx> To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, June 08, 2005 3:05 PM Subject: [access-uk] Talx, mobile networks and Talx capable phones: (WasRe: Re: Wildfire to be put out) Please note the change of subject heading to reflect my focus here, which is, what phones will run Talx now; and what's the position with the various networks and provision of Talx capable phones on Pay AS you Go or contract? All this arises of course out of the Wild Fire being put out, so Orange customers are naturally interested in the alternatives. Ray Personal emails: Email me at mailto:ray-48@xxxxxxxx ----- Original Message ----- From: Justin R <mailto:mypc128@xxxxxxxxxxxx> I'm pretty sure this isn't an option with Virgin mobile. With my experience of making enquiries about joining Virgin and, explaining that I couldn't sign up straight away and buy one of their selected phones due to the talx issue. They seem to understand what I meant when I mentioned the talx software. HOwever, if they did sell any phones with talx put on them, they'd have said I've no doubt. I think only Vodafone are the ones that offer talx ready phones. Orange seem clued up on with the talx software, having spoken about it with their customer service on several occasions and, at the Orange shop. If you wanna go with one particular network and don't want vodafone, you'll have to buy talx separately from your phone. Justin ----- Original Message ----- From: James O'Dell <mailto:jamesodell@xxxxxxxxxxxx> Hi Can anyone else clarify what the situation with the various networks and Talx is? I'm thinking of getting a phone with Talx and I'm not sure what the best deal is at the moment. Is it better to buy Talx separately, or can you get it as part of a package with a network? James http://www.bbc.co.uk/ This e-mail (and any attachments) is confidential and may contain personal views which are not the views of the BBC unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose the information in any way nor act in reliance on it and notify the sender immediately. Please note that the BBC monitors e-mails sent or received. Further communication will signify your consent to this.