[access-uk] Re: Talx, mobile networks and Talx capable phones: (WasRe: Re: Wildfire to be put out)

  • From: "kevin and emma" <kream@xxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 9 Jun 2005 12:49:59 +0100

Messageok here's a question for you. i'm on vodafone pay as you go and have 
been for about 18 months. was on contract with them for 2 years before that. 
i'm about to buy a talks capable phone, the nokia 9300 communicator to be 
exact. vodafone don't offer this phone on PAYG, at least i can't find it on 
their website. now the way your message reads below, it sounds like i could 
just buy my new phone from wherever, give them the details and they'd supply me 
with talks free of charge as a vodafone customer. this can't be the case 
surely? and who would i need to speak to at vodafone to get all this sorted?
kevin - co-owner/moderator of the blind gamers discussion list
contact me on kream@xxxxxxxxxxxx
  ----- Original Message ----- 
  From: Sayka Hussain 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Wednesday, June 08, 2005 8:09 PM
  Subject: [access-uk] Re: Talx, mobile networks and Talx capable phones: 
(WasRe: Re: Wildfire to be put out)


  Hi, 

  OK, here's what I know about Talks and the different networks, some of it is 
personal experience, some I've heard from other people. 

  I know for a fact that Vodafone do offer it for free.  They bought up loads 
of Talks licences a while back and offer them only if someone asks.  Even then, 
you have to contact a specific person at Vodafone who can do it for you, the 
rest haven't a clue what it is or what it does.  Its a fact they keep quiet 
though and I only found out purely by chance.  However one tip, don't send your 
phone off to them so that they can install it.  I've heard they muck it up good 
and proper if left to their own devices so I didn't take the chance.  Instead, 
send them the imi number of your phone and they'll send you back (after lots of 
prodding) a licence code.  You're much better off installing talks yourself 
with sighted assistance than trusting Vodafone to do it for you. 

  I was with Orange before switching to Vodafone and did have Wildfire.  to say 
it drove me round the bend, is probably and understatement, I had it switched 
off after a few days.  I found their customer service much better than that of 
Vodafone although at the end, they were not very nice, especially when they 
realised I was leaving their network. 

  Apparently, O2 are dithering about whether to offer Talks for free or not 
although I suspect their motives have more to do with the rivalry between 
themselves and Vodafone rather than  a wish to help visually impaired people.  
Again their customer service is ok, but I still say that overall Oranges was 
the best.  I was with O2 for four years before switching to Orange.  One thing 
to note though is that both O2 and Vodafone offer the 1471 service for free.  I 
found this very helpful especially when I didn't have talks on my phone. 

  All three offer Braille billing.  I don't know anything about either TMobile 
or Virgin and the services they offer other than the fact that neither offers 
the 1471 service. 

  I hope this helps 

  Sayka Hussain 
    -----Original Message-----
    From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Sunil
    Sent: 08 June 2005 15:11
    To: access-uk@xxxxxxxxxxxxx
    Subject: [access-uk] Re: Talx, mobile networks and Talx capable phones: 
(WasRe: Re: Wildfire to be put out)


    and I don't know if Stev's updated his site since the last time I checked 
so in case he hasn't the software alsow works with the Nokia 6680, 6681 and 
6682.


      ----- Original Message ----- 
      From: Sunil 
      To: access-uk@xxxxxxxxxxxxx 
      Sent: Wednesday, June 08, 2005 3:07 PM
      Subject: [access-uk] Re: Talx, mobile networks and Talx capable phones: 
(WasRe: Re: Wildfire to be put out)


      The list of phones that run Talx are either on Steve Nutt's site 
www.comproom.co.uk or the Talx site.


        ----- Original Message ----- 
        From: Ray's Home 
        To: access-uk@xxxxxxxxxxxxx 
        Sent: Wednesday, June 08, 2005 3:05 PM
        Subject: [access-uk] Talx, mobile networks and Talx capable phones: 
(WasRe: Re: Wildfire to be put out)


        Please note the change of subject heading to reflect my focus here, 
which is, what phones will run Talx now;  and what's the position with the 
various networks and provision of Talx capable phones on Pay AS you Go or 
contract?  All this arises of course out of the Wild Fire being put out, so 
Orange customers are naturally interested in the alternatives.
        Ray

        Personal emails:  Email me at
        mailto:ray-48@xxxxxxxx

          ----- Original Message ----- 
          From: Justin R 


          I'm pretty sure this isn't an option with Virgin mobile.  With my 
experience of making enquiries about joining Virgin and, explaining that I 
couldn't sign up straight away and buy one of their selected phones due to the 
talx issue.  

          They seem to understand what I meant when I mentioned the talx 
software.  HOwever, if they did sell any phones with talx put on them, they'd 
have said I've no doubt.

          I think only Vodafone are the ones that offer talx ready phones.  
Orange seem clued up on with the talx software, having spoken about it with 
their customer service on several occasions and, at the Orange shop.  

          If you wanna go with one particular network and don't want vodafone, 
you'll have to buy talx separately from your phone.

          Justin 
            ----- Original Message ----- 
            From: James O'Dell 


            Hi

            Can anyone else clarify what the situation with the various 
networks and Talx is?  I'm thinking of getting a phone with Talx and I'm not 
sure what the best deal is at the moment.  Is it better to buy Talx separately, 
or can you get it as part of a package with a network?

            James

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