[access-uk] Re: TalkTalk ISP
- From: "Ibrahim Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 28 Dec 2012 03:46:27 -0000
Hi Mike.
I use TalkTalk and am pretty happy with them. I rarely call their support
however on those occasions I have had to, I've always been treated fairly
and with the degree of respect and understanding that I would have expected.
Yes, the call centre is I think in Africa or some such place, however the
call centre could be in Birmingham and it wouldn't matter to me, the main
thing is the advisor's ability to understand and deal with your issue and
communicate effectively. They have really good deals on international and
mobile calling plans, you get most of the calling features like call
waiting, three way calling and reminder call which you'd normally have to
pay for as inclusive in their plus package and they also do fibre optic
broadband if you live in an infinity enabled area. I'd say from my
experience that they do have their shortcomings, however for the price you
pay you get a good service and it is cheaper than BT, especially if you want
all the bells and whistles.
All the best, Ibrahim.
-----Original Message-----
From: Michael A. Ray
Sent: Thursday, December 27, 2012 8:47 PM
To: Access-UK
Subject: [access-uk] TalkTalk ISP
Hello list.
I had a TalkTalk rep come to the house today. The deal she was talking
about is almost half the price of my BT account and claims much better
speeds and a download limit which is much, much higher than BT.
My question to the list is, does anyone on here have any experience with
the reliability of a TalkTalk connection and is the account management
page easy to use?
The cost seems too good to be true compared with BT and it's my bet they
have reliability problems.
Any views would be interesting.
Mike
--
Michael A. Ray
Analyst/Programmer
Witley, Surrey, South-east UK
Ham Radio Callsign: G4XBF, licenced since 1982
Use the NVDA screen-reader, not Scientific, just Freedom:
http://nvda-project.org/
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