[access-uk] Re: TVonics - Amy On Strike!

  • From: "Porter, Paul" <Paul.Porter@xxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 9 Jul 2012 10:44:18 +0100

Writing with both my RNIB hat on and personal experience I would urge
owners of the Tvonics not to panic.

I should point out that if you change the hard drive on your box then
you would invalidate your warranty.

Ibrahim, you may simply have a faulty unit that will be replaced. I
think all would agree that any freeview or satellite box will chrash
occasionally and that it's then necessary to reset.

I would be surprised if there is an inherrent hard drive problem as
these boxes have been on sale for a number of months.

If anybody has a problem then please contact our technology team to
discuss. It may be that a reset or retune will fix the problem.

We are all users of the Tvonics so can help.

I have 5 pages of recordings and haven't experienced any problems.

I hope we can all continue to enjoy the Tvonics box. It has certainly
changed the way I watch and record tv.

Paul Porter
Sales and Support Officer, Technology


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