[access-uk] Re: TIME FOR A RANT ...

  • From: "roger south" <roger.south@xxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 24 Jun 2009 16:52:39 +0100

Pardon? I think you are replying to the wrong person or you have not read my post. 


Roger
----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, June 24, 2009 4:20 PM
Subject: [access-uk] Re: TIME FOR A RANT ...



Hi Roger,

I have some sympathy for Carol too, but if you are expecting an in-depth
demo of a product, it is really only polite to make an appointment. If you 
don't make an appointment, you can't really expect someone to drop
everything just to give you an in-depth demo on the fly.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
roger south
Sent: Wednesday 24 June 2009 15:43
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: TIME FOR A RANT ...

Hi Carol

You have my sympathy as I've been down that street as well. Several years
ago I wanted to buy a portable book reader and the one to have was the Road 
Runner. I have a severe hearing loss and therefore hear mostly
electronically. This made me wary as to whether it would be suitable for me. 

I phoned the dealer and was told the price etc. I explained my difficulty
and fears so would I be able to return it if I needed to. In no
circumstances I was told as the machine would be second hand. If it was
unsuitable I'd have to find a buyer to purchase it off me. What he didn't
realise and was not interested in listening to was that only the actual
machine would be used briefly as I would have used my own batteries out of
courtesy and I never use head-phones ever as they are of no use to me. My
own induction loop would have been plugged in instead.
Another list member agreed to meet me and allow me to try his. It transpired
I was unable to get on with it and never did purchase one. But the dealer in 

question, due to his short sightedness and rude behaviour has lost a
potential customer for life. I would wait for hell to freeze over before I
bought even a box of matches from him in the future.

Rger
----- Original Message ----- From: "Carol Pearson" <carol.pearson29@xxxxxxxxxxxxxx> 
To: "Access UK Mailing List" <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, June 24, 2009 10:10 AM
Subject: [access-uk] TIME FOR A RANT ...


Hi all,

I don't exactly apologise for this post and I'll try to keep it brief!
I've just written about my recent experience when visiting the RNIB shop at 
Judd Street for the first time a few weeks back ...

(I won't repeat here what I wrote there ...)

My quest to get a proper indepth demonstration of the Plextalk Pocket has
been exceedingly difficult ... and I've now decided to give it up.
Not only was I unable to get anything like a demonstration at the RNIB, but I have declined to purchase the "Infotech" article. This was the last nail 
in the coffin for me!  I was told this would cost me £10 as I'm not a
regular subscriber to "Infotech" and you can no longer purchase individual
articles at a reasonable rate.  I think £10 is too steep and, despite my
writing both Brian and Terry at T&T, I heard nothing from them.

Well, that's just too bad!  It seems my quest for a recorder I'll really
like and get on with is just not to be!

Surely, it ought to be easier than this to get proper demonstrations and a
working knowledge of this high tech stuff for which we have to pay fairly
high prices anyway ...

OK - rant over!

--
Carol
carol.pearson29@xxxxxxxxxxxxxx


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