[access-uk] Re: TIME FOR A RANT ...
- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Thu, 25 Jun 2009 11:09:43 +0100
But for blind people it is.
-original message-
Subject: [access-uk] Re: TIME FOR A RANT ...
From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
Date: 25/06/2009 7:51 AM
No, but common sense should tell us that a resource centre is not a high
street store, therefore their time and staff resources are not the same.
Find me on Twitter http://www.twitter.com/barkingbabs
Barbara Wilson
M: 07917710779
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----- Original Message -----
From: "ELEANOR BURKE" <eleanorburke@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, June 25, 2009 1:56 AM
Subject: [access-uk] Re: TIME FOR A RANT ...
> Tony we cannot be mind readers and cannot know of an appointment system
> through inspiration.
>
> Eleanor
> ----- Original Message -----
> From: "Tony Sweeney" <deirton711@xxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Cc: "tony sweeney" <deirton711@xxxxxxxxx>
> Sent: Thursday, June 25, 2009 1:53 AM
> Subject: [access-uk] Re: TIME FOR A RANT ...
>
>
>> Hi Carol,
>>
>> Am outside your country's so really can't say too much.
>>
>> I agree with Steve's point that in my experience for example it would be
>> good for an appointment to be made.
>>
>> Now on Roger's point, there is no need for rudeness by a prospective
>> supplier!
>>
>> You have now a contact in the RNIB so go for it!
>>
>> By the way (for your information) that person's mail appeared on the
>> list!
>>
>> Anyway sure it has happened to most of us I'm sure in the past!
>>
>> Relax and hopefully you will get that problem you wrote of resolved
>> satisfactorily.
>>
>> All the best
>>
>> Tony
>> ----- Original Message -----
>> From: "Carol Pearson" <carol.pearson29@xxxxxxxxxxxxxx>
>> To: <access-uk@xxxxxxxxxxxxx>
>> Sent: Wednesday, June 24, 2009 5:04 PM
>> Subject: [access-uk] Re: TIME FOR A RANT ...
>>
>>
>>>I agree Steve, to an extent, but I know they have a High Tech team and
>>>shouldn't they all have a pretty good working knowledge about all items?
>>>I mean, when they haven't got customers, they're there to play to their
>>>hearts' content, answer the odd call or two here and there I guess!
>>>
>>> Now perhaps I'm really getting even more mad than when I started this
>>> morning so I'd best crawl back into a hole somewhere! <Smiles>
>>>
>>> --
>>> Carol
>>> carol.pearson29@xxxxxxxxxxxxxx
>>>
>>> ---- Original Message ----
>>> From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
>>> To: <access-uk@xxxxxxxxxxxxx>
>>> Sent: Wednesday, June 24, 2009 4:20 PM
>>> Subject: [access-uk] Re: TIME FOR A RANT ...
>>>
>>>> Hi Roger,
>>>>
>>>> I have some sympathy for Carol too, but if you are
>>>> expecting an in-depth demo of a product, it is really
>>>> only polite to make an appointment. If you don't make an
>>>> appointment, you can't really expect someone to drop
>>>> everything just to give you an in-depth demo on the fly.
>>>>
>>>> All the best
>>>>
>>>> Steve
>>>>
>>>> -----Original Message-----
>>>> From: access-uk@xxxxxxxxxxxxx
>>>> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of roger south
>>>> Sent: Wednesday 24 June 2009 15:43
>>>> To: access-uk@xxxxxxxxxxxxx
>>>> Subject: [access-uk] Re: TIME FOR A RANT ...
>>>>
>>>> Hi Carol
>>>>
>>>> You have my sympathy as I've been down that street as
>>>> well. Several years ago I wanted to buy a portable book
>>>> reader and the one to have was the Road Runner. I have a
>>>> severe hearing loss and therefore hear mostly
>>>> electronically. This made me wary as to whether it would
>>>> be suitable for me.
>>>>
>>>> I phoned the dealer and was told the price etc. I
>>>> explained my difficulty and fears so would I be able to
>>>> return it if I needed to. In no circumstances I was told
>>>> as the machine would be second hand. If it was unsuitable
>>>> I'd have to find a buyer to purchase it off me. What he
>>>> didn't realise and was not interested in listening to was
>>>> that only the actual machine would be used briefly as I
>>>> would have used my own batteries out of courtesy and I
>>>> never use head-phones ever as they are of no use to me.
>>>> My own induction loop would have been plugged in instead.
>>>>
>>>> Another list member agreed to meet me and allow me to try
>>>> his. It transpired
>>>>
>>>> I was unable to get on with it and never did purchase
>>>> one. But the dealer in
>>>>
>>>> question, due to his short sightedness and rude behaviour
>>>> has lost a potential customer for life. I would wait for
>>>> hell to freeze over before I bought even a box of matches
>>>> from him in the future.
>>>>
>>>> Rger
>>>>
>>>> ----- Original Message -----
>>>> From: "Carol Pearson" <carol.pearson29@xxxxxxxxxxxxxx>
>>>> To: "Access UK Mailing List" <access-uk@xxxxxxxxxxxxx>
>>>> Sent: Wednesday, June 24, 2009 10:10 AM
>>>> Subject: [access-uk] TIME FOR A RANT ...
>>>>
>>>>
>>>> Hi all,
>>>>
>>>> I don't exactly apologise for this post and I'll try to
>>>> keep it brief!
>>>>
>>>> I've just written about my recent experience when
>>>> visiting the RNIB shop at Judd Street for the first time
>>>> a few weeks back ...
>>>>
>>>> (I won't repeat here what I wrote there ...)
>>>>
>>>> My quest to get a proper indepth demonstration of the
>>>> Plextalk Pocket has been exceedingly difficult ... and
>>>> I've now decided to give it up.
>>>>
>>>> Not only was I unable to get anything like a
>>>> demonstration at the RNIB, but I have declined to
>>>> purchase the "Infotech" article. This was the last nail
>>>> in the coffin for me! I was told this would cost me £10
>>>> as I'm not a regular subscriber to "Infotech" and you can
>>>> no longer purchase individual articles at a reasonable
>>>> rate. I think £10 is too steep and, despite my writing
>>>> both Brian and Terry at T&T, I heard nothing from them.
>>>>
>>>> Well, that's just too bad! It seems my quest for a
>>>> recorder I'll really like and get on with is just not to
>>>> be!
>>>>
>>>> Surely, it ought to be easier than this to get proper
>>>> demonstrations and a working knowledge of this high tech
>>>> stuff for which we have to pay fairly high prices anyway
>>>> ...
>>>>
>>>> OK - rant over!
>>>>
>>>> --
>>>> Carol
>>>> carol.pearson29@xxxxxxxxxxxxxx
>>>>
>>>>
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