Hi Roger, Not really, I was agreeing with you that I also had some sympathy. That's where the reply came from. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of roger south Sent: Wednesday 24 June 2009 16:53 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: TIME FOR A RANT ... Pardon? I think you are replying to the wrong person or you have not read my post. Roger ----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, June 24, 2009 4:20 PM Subject: [access-uk] Re: TIME FOR A RANT ... > Hi Roger, > > I have some sympathy for Carol too, but if you are expecting an in-depth > demo of a product, it is really only polite to make an appointment. If > you > don't make an appointment, you can't really expect someone to drop > everything just to give you an in-depth demo on the fly. > > All the best > > Steve > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf > Of > roger south > Sent: Wednesday 24 June 2009 15:43 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: TIME FOR A RANT ... > > Hi Carol > > You have my sympathy as I've been down that street as well. Several years > ago I wanted to buy a portable book reader and the one to have was the > Road > Runner. I have a severe hearing loss and therefore hear mostly > electronically. This made me wary as to whether it would be suitable for > me. > > I phoned the dealer and was told the price etc. I explained my difficulty > and fears so would I be able to return it if I needed to. In no > circumstances I was told as the machine would be second hand. If it was > unsuitable I'd have to find a buyer to purchase it off me. What he didn't > realise and was not interested in listening to was that only the actual > machine would be used briefly as I would have used my own batteries out of > courtesy and I never use head-phones ever as they are of no use to me. My > own induction loop would have been plugged in instead. > > Another list member agreed to meet me and allow me to try his. It > transpired > > I was unable to get on with it and never did purchase one. But the dealer > in > > question, due to his short sightedness and rude behaviour has lost a > potential customer for life. I would wait for hell to freeze over before I > bought even a box of matches from him in the future. > > Rger > > ----- Original Message ----- > From: "Carol Pearson" <carol.pearson29@xxxxxxxxxxxxxx> > To: "Access UK Mailing List" <access-uk@xxxxxxxxxxxxx> > Sent: Wednesday, June 24, 2009 10:10 AM > Subject: [access-uk] TIME FOR A RANT ... > > > Hi all, > > I don't exactly apologise for this post and I'll try to keep it brief! > > I've just written about my recent experience when visiting the RNIB shop > at > Judd Street for the first time a few weeks back ... > > (I won't repeat here what I wrote there ...) > > My quest to get a proper indepth demonstration of the Plextalk Pocket has > been exceedingly difficult ... and I've now decided to give it up. > > Not only was I unable to get anything like a demonstration at the RNIB, > but > I have declined to purchase the "Infotech" article. This was the last > nail > in the coffin for me! I was told this would cost me £10 as I'm not a > regular subscriber to "Infotech" and you can no longer purchase individual > articles at a reasonable rate. I think £10 is too steep and, despite my > writing both Brian and Terry at T&T, I heard nothing from them. > > Well, that's just too bad! It seems my quest for a recorder I'll really > like and get on with is just not to be! > > Surely, it ought to be easier than this to get proper demonstrations and a > working knowledge of this high tech stuff for which we have to pay fairly > high prices anyway ... > > OK - rant over! > > -- > Carol > carol.pearson29@xxxxxxxxxxxxxx > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq