[access-uk] Re: TIME FOR A RANT ...
- From: "David Russell" <david.russell8@xxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 24 Jun 2009 12:02:18 +0100
Carol,
I cannot comment on the service you received, but, in my experience, if you
go to the RNIB Resource Centre to look at a particular product, then it is
advisable to make a specific appointment to have a demonstration of that
product. I did this some time ago for the Plextalk PTR1, and a member of
staff spent an hour with me going over every detail. The technical people
are not always available, which is why it benefits both them and you if you
make an appointment.
David
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of Carol Pearson
Sent: 24 June 2009 10:11
To: Access UK Mailing List
Subject: [access-uk] TIME FOR A RANT ...
Hi all,
I don't exactly apologise for this post and I'll try to keep it brief!
I've just written about my recent experience when visiting the RNIB shop at
Judd Street for the first time a few weeks back ...
(I won't repeat here what I wrote there ...)
My quest to get a proper indepth demonstration of the Plextalk Pocket has
been exceedingly difficult ... and I've now decided to give it up.
Not only was I unable to get anything like a demonstration at the RNIB, but
I have declined to purchase the "Infotech" article. This was the last nail
in the coffin for me! I was told this would cost me £10 as I'm not a
regular subscriber to "Infotech" and you can no longer purchase individual
articles at a reasonable rate. I think £10 is too steep and, despite my
writing both Brian and Terry at T&T, I heard nothing from them.
Well, that's just too bad! It seems my quest for a recorder I'll really
like and get on with is just not to be!
Surely, it ought to be easier than this to get proper demonstrations and a
working knowledge of this high tech stuff for which we have to pay fairly
high prices anyway ...
OK - rant over!
--
Carol
carol.pearson29@xxxxxxxxxxxxxx
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