Hi George, Thank you so much for your help. I think I'll have to get help with this one. I'm certainly not comfortable with editing the registry but will attempt your instructions and seek help if I can't manage. Sounds complicated but I'm really pleased to know what the problem is. I'll let you know how it goes or I may be back for more advice. Annabel. ----- Original Message ----- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Thursday, June 17, 2004 1:00 AM Subject: [access-uk] Re: TAPISRV > Hi Annabel, > > I presume you have Windows 98 - you didn't say. > > This is an error which occurs if you have some damaged files relating to > your dial-up connection. > > I'm afraid the solution may not be exactly quick and simple to fix. > > You could try the following though. > > SUMMARY > If the Telephon.ini file in the Windows folder is missing or is damaged, > you can create a new one by running the file Tapiini.exe. Tapiini.exe is > located in the Windows\System folder. Before you run Tapiini.exe, rename > the Telephon.ini file, if it exists.=20 > > To create a new Telephon.ini file:=20 > > Rename the Telephon.ini file (if it exists) in the Windows folder to > Telephon.old. For information about how to rename a file, click Start, > click Help, click the Index tab, type "renaming" (without quotation > marks), and then double-click the "Renaming Files" topic.=20 > Restart your computer.=20 > Double-click the Tapiini.exe file in the Windows\System folder. Note > that this program runs very quickly; nothing may appear to happen. If > you are not sure, check the Windows folder to verify that a Telephon.ini > file was created.=20 > MORE INFORMATION > The Telephon.ini file stores the settings for all TAPI-enabled > applications, such as Fax and Dial-Up Networking.=20 > > If that doesn't work, you will find a number of suggestions and > solutions in Microsoft Knowledge Base Article - 254332 > > If you are comfortable doing things like Registry editing, this article > will help, otherwise you may need to get someone to help you here. > > George. > > > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf > Of Annabel Clifton > Sent: 17 June 2004 00:02 > To: Access-uk Group > Subject: [access-uk] TAPISRV > > Hi, I get this message, regularly, when my computer crashes. Does > anyone know what it means? Annabel. > ** To leave the Access-UK list, send a message with the Subject:- > ** unsubscribe > ** to access-uk-request@xxxxxxxxxxxxx > ** Please do not put text or signatures in the message body > ** For other things like setting nomail when on holiday, > ** or digest mode, send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- > ** faq > ** Please do not put text or signatures in the message body. > > > =0AThis Message has been scanned for viruses by McAfee Groupshield. > ** To leave the Access-UK list, send a message with the Subject:- > ** unsubscribe > ** to access-uk-request@xxxxxxxxxxxxx > ** Please do not put text or signatures in the message body > ** For other things like setting nomail when on holiday, > ** or digest mode, send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- > ** faq > ** Please do not put text or signatures in the message body. ** To leave the Access-UK list, send a message with the Subject:- ** unsubscribe ** to access-uk-request@xxxxxxxxxxxxx ** Please do not put text or signatures in the message body ** For other things like setting nomail when on holiday, ** or digest mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- ** faq ** Please do not put text or signatures in the message body.