[access-uk] Re: SuperNova Access Suite 13.01 - Short Review

  • From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 20 Sep 2012 19:58:29 +0100

SuperNova Access Suite 13.01 - Short ReviewWell I got sorted eventually Steve 
but not good as you say.  

Eleanor
  ----- Original Message ----- 
  From: Steve Nutt 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Thursday, September 20, 2012 12:04 PM
  Subject: [access-uk] Re: SuperNova Access Suite 13.01 - Short Review


  Hi Eleanor,

   

  I generally deal with Dolphin by Email so haven't had to phone them yet. But 
that's not so good if true.

   

  All the best


  Steve

   

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  Computer Room Services

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  Tel: +44(0)1438-742286

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  Email: steve@xxxxxxxxxxxxxx

  Web: http://www.comproom.co.uk

   

  From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Eleanor Burke
  Sent: 20 September 2012 11:13
  To: access-uk@xxxxxxxxxxxxx
  Subject: [access-uk] Re: SuperNova Access Suite 13.01 - Short Review

   

  Sounds good, if only Dollphin Tech support could be as good.  I am thoroughly 
disgusted with the Dolphin Tech Support right now.  I get a trainee, he then 
tells me he is for Guide support and not Supernova.  Then I get the Tech 
Support for Supernova and regretably this person is not sighted and cannot 
solve my problem with magnification.

    ----- Original Message ----- 

    From: Hussein Patwa 

    To: access-uk@xxxxxxxxxxxxx 

    Sent: Thursday, September 20, 2012 10:29 AM

    Subject: [access-uk] SuperNova Access Suite 13.01 - Short Review

     

    Hello all,

    I thought I would post a few words in review of SuperNova 13.01 which was 
released a few days back in case it is helpful to others considering upgrading 
or purchasing the product.

    I would like to take this opportunity to add my own praise to all at the 
Dolphin SuperNova development and production team for the excellent work done 
on the version 13.01 release.  This is a vast improvement over the previous 
version 12 and having now installed and used it on both my desktop and laptop I 
wanted to take a few moments to share the changes, which have benefited me most 
as a user.

    1.  Performance: this is vastly improved and the number of crashes for 
SuperNova and its associated processes has decreased by over 90% in daily use.  
I also find that the computer responds better and is less sluggish even when 
running multiple applications, and performance is reasonable even when using 
the laptop with aggressive power saving settings in effect.

    2.  The new web DOM means that navigating webpages is more responsive and 
there is no longer a major delay when jumping between different elements or 
searching for text.  In particular, I am now able to use the main Facebook 
website, something that I have been unable to do since SuperNova version 11.  
The support for Aria means that changes when completing dynamic forms are 
announced immediately so there is no longer the hassle of submitting a form 
only to find that there was an error, which was not noticed before.

    3.  There is better support for the 64-bit edition of Internet Explorer, 
which, incidentally, even without SuperNova running offers a performance boost 
over the 32-bit edition.  Going back to web navigation, the ability to jump to 
headings of different levels using the numbers 1-6 on the keyboard means that 
it is easier to navigate pages one visits regularly.  For example, to jump to 
different search results on Google, simply press the number 3 and the link for 
each search result will be announced.  Reading HTML e-mail messages in 
Microsoft Outlook is also much better particularly when trying to handle tables 
etc.

    4.  For me in particular, the support for more Braille displays is 
definitely welcome.  I have had a HumanWare Brailliant 40 2nd Gen since 
November 2011, which I was unable to use with SuperNova version 12.  I am now 
able to use this and therefore am finding it much easier to edit documents and 
take advantage of the functions of the Braille display.  As I received the 
Braille display thanks to a grant, I was starting to feel very guilty of being 
unable to use it but this is no longer the case thanks to Dolphin.

    5.  SuperNova works flawlessly with NovaTalk, which I will write about in a 
separate post.  Again, I particularly appreciate this as NovaTalk has made a 
big difference to my life being able to control SuperNova and my computer 
through voice even when my hands are in agony with the reynauds.

    There are many other new features in SuperNova version 13.01 but I think 
the above are the once which I appreciate most in day-to-day use.  Like many 
people, I have griped about the poor performance of SuperNova in previous 
versions, but this has taken a major step forward in version 13.  Here's 
looking forward to even more great developments in future updates. 

    I hope my short review has been useful to those who may be considering 
upgrading.  Of course, I will be happy to answer any questions you may have 
which are related to SuperNova and I hope you will share these on the list so 
they can be of benefit to others as well.

    Thanks as always for your time.

    All the best for now and take care.

    _______________________________________

    Have a pleasant day,

    Kind Regards and Best Wishes,

    Hussein Patwa

    Tel: 0789 47 595 62 (UK)

    Tel: +44 (0)122 4433 954  (SIP)

    Twitter: www.twitter.com/hussein_patwa

    Skype: patwaspotterfan2

    Web: www.patwanet.co.uk

    Blog: http://patwaspotterfan.livejournal.com

    Find me on Facebook: http://www.facebook.com/profile.php?id=510013486

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