Hi Mark, It's possible that the document is not using Unicode, and is simply a Cyrillic Font. I'm currently working on a project which involves fonts, so it you wish I've be happy to look at your file off list if you wish. If you do, please e-mail as an attachment to george@xxxxxxxxxxxxxxxxxxx George. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Mark Matthews Sent: 09 January 2012 20:09 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Strange behaviour with a PDF document Hello. I am experiencing great difficulty with a pdf document with Cyrillic characters, in that the characters are not displaying correctly. In there place, I'm just seeing random Latin letters (sometimes accented), together with other unknown typographical characters. Oddly enough however, the guide to the Cyrillic alphabet which proceeds the main lessons displays as it should. I've contacted the company, and today they sent me a replacement document which displays exactly the same. Therefore I'm beginning to suspect its something with my system (either font-related, or somehow the plug-in which detects Assistive technology is interfering with the document (if that's possible). I'd be very surprised if that is the case, however ICT scenarios have never failed to amaze me yet! I'm thinking of trying the document on another system without a Screen Reader or getting someone to inspect it on my current machine with JFW unloaded, however so far the opportunity hasn't presented itself. I'm on Vista, with the latest version of Adobe Reader, and JFW 13 with all updates applied. AS far as I can make out, all necessary support is installed with Vista to cater for Cyrillic script. Any help/suggestions appreciated. Mark