Hi Chris. I have, actually, been using the computer for over five years and I am aware of setting up the computer so that everything is like Windows 98 but I prefer the other layout as you use fewer keystrokes, for example windows key c for control panel - but Brian's computer is set up exactly the same and yet his control panel works correctly is it anything to do with which jaws layout I am using? I usually set it to laptop layout which seems logical - I believe if I use classic then favourites in internet explorer doesn't show up. As for the laptop staying online now I really cannot understand that but am grateful for it. I seem, also, to have been slightly premature as once and only once I could link onto something in an email. I can link onto addresses it's links in websites that are included in emails that won't work. Hope all of this makes sense. Mandy. ----- Original Message ----- From: Chris Hallsworth To: access-uk@xxxxxxxxxxxxx Sent: Tuesday, July 31, 2007 10:52 AM Subject: [access-uk] Re: Strange? Mandy, let's sort your internet connection out before we can help you with your strange control panel thing. Personally I know what it is, but as you're a beginner I don't want to give you too much, if you see what I mean. I could, if you want though, e-mail you privately with instructions on how to change the appearance, so that Control Panel, as well as My Computer/Windows Explorer, appears and functions like that of Windows 95/98? Just trying to help. ----- Original Message ----- From: Mandy To: access-uk@xxxxxxxxxxxxx Sent: Monday, July 30, 2007 9:59 PM Subject: [access-uk] Re: Strange? Hi Chris. Yes this also comes under the heading of strange because I never used to have a problem with Outlook Express - it is really bugging me why does there always have to be a problem? Not only that: if I go to control panel and want, say, add/remove, the letter a doesn't do it which is also annoying I just wish everything would work properly for just even a short while. At least internet connection doesn't appear to be a problem now perhaps I should just be thankful for small mercies? Mandy. ----- Original Message ----- From: Chris Hallsworth To: access-uk@xxxxxxxxxxxxx Sent: Monday, July 30, 2007 6:11 PM Subject: [access-uk] Re: Strange? Mandy, you're saying that you've set your e-mails to HTML, yet you can't click on links? It's just I don't have any problems doing this using Outlook Express 6 and JAWS 8.0.423 demo. ----- Original Message ----- From: Mandy To: access-uk@xxxxxxxxxxxxx Sent: Monday, July 30, 2007 2:18 PM Subject: [access-uk] Strange? Hi All. Having spent the weekend emailing this list and boring everybody rigid about my router problems everything now seems to be working fine for no apparent reason so thanks for help and I've saved relevant advice and will take appropriate action if it happens again. Apparently Virgin Media do provide a router but don't know what kind of quality it is or whether they would set it up for us. Now I am still plagued by this problem of not being able to link onto things in emails - I removed and reinstalled Jaws but no good and I don't think there are viruses on here - is it worth using one of the repair Outlook Express options you find if you search Google or is that risky? I saw a link about |Outlook Express 7 but then could only find 6 which I already have. Or is it worth uninstalling Outlook Express from the Windows XP disk and seeing if that makes a difference? Mandy.