[access-uk] Re: Sorry! but onetel update again!
- From: " M Ingleton" <mingleton@xxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 27 Aug 2004 20:57:09 +0100
Hello Steve
Thanks for the update.
At least you have got onetel to admit the problem is there's.
The rest of us with the problem have spent a lot of hours trying various
ways trying to solve this one
Perhaps with your list owner/moderator hat on as well you may have better
luck than the rest of us.
Please keep us informed and Good Luck
Margarita
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of Steve Dryden
Sent: 27 August 2004 14:13
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Sorry! but onetel update again!
Hi All,
I know this is now becoming very boring but equally as frustrating. I've
succumbed to the same fate as everyone else in terms of receiving
yahoogroups mail with Onetel. I rang them straight up and asked for tech
support, I got some dolly who knew nothing about nothing but after some
assertive persuasion, she took my details and said she would get an engineer
to call me to explain the problem.
Initially, she wouldn't tell me what the problem was other than that they
had identified an issue with yahoogroups mail and that it was being
addressed and that they had had considerable enquiries about this. I told
her this wasn't good enough and that I respectfully wanted to speak to
someone who could answer my questions, this is when she said she'd take my
details.
I suppose it remains to be seen if anyone phones but the only other
information I was able to prize out of her was that it had something to do
with the Onetel servers! Yeah, I know, big help!
If I hear anything, I'll post it.
Steve
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