Thankfully it's not blank. The root of the problem I believe is with the original message format. Most mailers retain the format of the original, and if that's not correct....... George. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Barry Toner Sent: 02 October 2012 17:12 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Solution to blank messeges, play about with encoding settings in your email client, not a list issue, if enough demand will consider moving list to different provider This line is meant to be blank.