Hi Bary - thanks for this. What does the event viewer show, and how should it be read to understand what it is saying? And, what will "swop out the ram" do, and again, how is this done? Regards - Andy ----- Original Message ----- From: Barry Toner To: access-uk@xxxxxxxxxxxxx Sent: Monday, October 11, 2010 8:29 PM Subject: [access-uk] Re: Sluggish PC Andy, Without running diagnostics on it or looking at the Event Viwer under Admin Tools, it's hard to say for sure. It sounds like old components. 8 years is a good run and I'd say the machine owes him nothing at this point. I'd not spend too much time on it considering it's age if it was me. You could have a look through the Event Logs and swop out the RAM if you want to troubleshoot it. Is it rebooting at random times? This is a good indicator of failing RAM. How about the Processes tab in Task Manager? What's the CPU running at? Barry. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ANDY COLLINS Sent: Sunday, October 10, 2010 8:37 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Sluggish PC Hi all - A friend is running an xp service pack 3 machine. He's sighted, and only really a lite user. His machine only has 256mb internal memory, but was running ok until a few months ago, when everything slowed down, and it started taking say about 2-3 minutes for programme to load, or shut down. I got him to do a defrag and disc clean up, and run antivirus software, but with no improvement to his problem The machine is 8 years old. Is there anything else we might consider that could help speed it up, or is the most likely problem a failing motherboard in an old machine? Like I say, it has never been heavily used, and use to perform at a much more acceptible pace. Thanks for any ideas shared - Andy