Yes there is and she assures me and I know that global hot keys are enabled. ----- Original Message ----- From: jim To: access-uk@xxxxxxxxxxxxx Sent: Thursday, March 09, 2006 8:09 PM Subject: [access-uk] Re: Skype Hi Peter, I think there's a global hot key selection in one of the menu's. Select this and it should work. Jim. ----- Original Message ----- From: Peter Beasley To: access-uk@xxxxxxxxxxxxx Sent: Thursday, March 09, 2006 7:36 PM Subject: [access-uk] Skype As some of you will probably know, with the recent releases of skype you no longer use the letter A to answer calls but have the choice of hotkeys all of which require use of the alt key along with a choice from which you can select. THe problem is that in the case of my friend, none of these hot keys will work for her, and the only way she can answer calls is by going through the menue. Does anyone have an answer forthis problem?