[access-uk] Re: Sky power pack problem solved!
- From: "Peter Logue" <plsd@xxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sat, 5 Jan 2008 23:51:15 -0000
Hi Jackie,
Gaining a high ping can be due to a bad internet connection. sound lag or
video lag. A worm or piece of spyware could cause the high ping. Having not
enough Ram could cause the difficulties also.
Peter
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jackie Cairns
Sent: Saturday, January 05, 2008 9:29 PM
To: Access UK Mailing List
Subject: [access-uk] Sky power pack problem solved!
I posted earlier in a message about laptops that our Sky modem power pack
had decided to die today, and that I was having to use my mobile temporarily
to write and receive messages. Well, thanks to my genius husband, we are
hopefully back up and running after he found a good supply that was of the
same voltage as the dodgy power pack. So, until Sky get their finger out
and replace the whole unit, which they said they would do by Wednesday, we
are using the one Ian has safely rigged up.
But what we found quite annoying with Sky over this issue is that you can't
use another ADSL modem if their one goes down the tubes because they put
details into their units that you can't access, and therefore renders your
broadband connection useless for swapping to another modem. Also, they
don't provide a dial-up number in the case of broadband failures like some
other ISPs do, so perhaps this is worth bearing in mind. I can understand
why they don't allow you to change your modem, for security safety, but they
have no other provision if the modem goes down, whereas other companies do,
or certainly did, in the past.
My son totally detests Sky Broadband because he is a PC gamer, and says that
he gets a high Ping, whatever that is, when playing, and doesn't like it.
But frankly I find broadband a minefield, and don't honestly know who to try
for fear of getting lots of grief with MAC codes and contract ties.
(scream).
Anyway, sorted for now. Just thought this might be worth passing on if
anyone is looking for a broadband supplier.
Jackie
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