Hi Darren
I'm not surprised that Sky are promoting the Sky Q over the old Sky + box.
Virgin don't support anything from their TiVo series 3 that came out in
2008, Microsoft don't support software older than ten years, Apple don't
support phones older than six years. At 14 years old, Sky + is older than
all of them. It's time to put it out to pasture. Sky Q is good and
accessible enough to use with the Voice Remote and Sky Go app, and it's
going to get better.
Cheers
B
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Darran
Ross (Redacted sender "darran.ross" for DMARC)
Sent: 17 September 2020 2:44 PM
To: Access-UK <access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Sky Plus Customers No Longer entitled to Engineer
Visits
Hi List.
I'm just off the phone to sky's Accessibility Helpline where I've just been
given the above piece of info.
Apparently as I'm using an old sky Plus HD box I'll not be entitled to a
visit from an engineer should anything happen.
sky will happily continue to take my monthly subs, but so far as support
service for the box, tough!
I'm finding this very hard to believe, but the helpline operator was very
clear in his statement. Sky Plus HD box equals no engineer visits.
It would appear that Sky are now aggressively driving us all towards Sky Q,
whether we want it or not!
Darran
