Hi Saqib. If you can get sighted assistance, you need to check whether the data link is correctly connected. The link should be connected to both the serial port and the RF port on your box. There are three RF ports I believe and these varies in location, but on my box for instance, I use the bottom port of the three arranged vertically. If all is correctly connected, an LED light should be visible on the data link adaptor and information about the current channel should be displayed. ----- Original Message ----- From: Saqib To: access-uk@xxxxxxxxxxxxx Sent: Tuesday, January 27, 2009 4:13 PM Subject: [access-uk] Sky Gnome Hi. I had received my Sky Gnome on Saturday. I contacted my local RNIB about the availability and there were 5 left in stock. However I can receive audio through it but I can't change the channel from it. I just get searching displayed on screen. The base is in view and not hidden out of the way. I have also had the Gnome on charge for the last 3 days and when I remove the power cable it doesn't boot up.