[access-uk] Re: Sky Channel move

  • From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 4 Jul 2012 12:38:20 +0100

Hi Saqib

Actually this is not always the case.  We certainly do not receive AD on
Ulster when pressing 103, so that is why we go to the London ITV channel to
ensure AD is provided. 


Kind Regards,

Jackie Cairns

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Saqib Hussain
Sent: 04 July 2012 12:08
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Sky Channel move

I believe AD is provided on the standard channels like 103 and I don't
understand why people are switching over to 993. In the help menu there is
an option to turn AD on and once done! you can Audio Described drama on all
of the channels.

On 04/07/2012, Steve Nutt <steve@xxxxxxxxxxxxxx> wrote:
> Hi Clive,
>
> I don't think seeing or not seeing the legend is an issue to be 
> honest.  If it doesn't change channel when you go to it, it's pretty 
> obvious it's not available.
>
> All the best
>
> Steve
>
> --
> Computer Room Services
> 77 Exeter Close
> Stevenage
> Hertfordshire
> SG1 4PW
> Tel:  01438-742286
> Mob: 07956334938
> Fax: 01438-759589
> Email: steve@xxxxxxxxxxxxxx
> Web: http://www.comproom.co.uk
>
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On 
> Behalf Of Clive.Lever@xxxxxxxxxxx
> Sent: 04 July 2012 11:26
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Sky Channel move
>
> Hello all,
>
> I found that 993 was unavailable too, and contacted the accessibility 
> helpline. They told me that, if I can put it this way, all of the 
> channel numbers formerly sitting between 971 and 994 have now 'moved 
> 20 places up the charts, pop pickers. So 994 (BBC1 AD) has now become 954.
> Be warned therefore that if you've pre-programmed anything to record
> BBC1 974, you'll get channel 4 AD instead. They say the moves are an 
> attempt to do housekeeping, to put the channels into more logical 
> groups. I'd have thought it would have made sense to put the channels 
> together so that, for example, Challenge + 1 hour is one number higher 
> than Challenge bog standard version, so that it literally becomes 
> challenge + 1 = challenge + 1.
>
> It's a pity they can't set up an accessibility news email list with 
> one-way traffic, where they can give their disabled customers a 
> heads-up of forthcoming changes which will affect AD channels, but 
> they say they have too many customers to do that. Is that real a 
> problem if they wouldn't need to send the update to each individual 
> address, but instead to encourage people to subscribe to a group like 
> this one? After all that's how the weekly news bulletins come out from,
say, Radio 4 Extra.
> At present, they say the onus is on the customer to keep re-visiting 
> www.sky.com/accessibility to check for latest news. Therefore, it's 
> inevitable that we'd find out by trying the number and nothing changing.
> Sighted people see the legend: "Channel number not available".
>
>
> Best,
> Clive
>
>
> Best,
> Clive
>
>
>
> Clive Lever
> Diversity and Equality Officer
> Kent County Council
>
> Office: 01622 221163
> Email: clive.lever@xxxxxxxxxxx
>
>
> Kent County Council
> Room 2.35A
> Sessions House
> Maidstone, Kent.
> ME14 1XQ
>
>
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On 
> Behalf Of Jackie Cairns
> Sent: 04 July 2012 09:16
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Sky Channel move
>
> Good one Nuttball, thanks for clarifying this as 993 didn't act for me 
> last night using just the original Sky box.  I use the ITV London 
> region for AD.
>
>
> Kind Regards,
>
> Jackie Cairns
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On 
> Behalf Of Steve Nutt
> Sent: 03 July 2012 17:15
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Sky Channel move
>
> Hi guys and gals.
>
>
>
> I just received an update to my Sky Plus HD box and noticed that ITV 
> London if you are not in the London region has now been moved from 
> Channel 993, to 973.  Please bear this in mind if you are a Sky Plus 
> customer and want to record ITV with audio description, since you can 
> only get that in the London region.  993 no longer exists as a channel.
>
>
>
> Just thought I'd let you all know.
>
>
>
> All the best
>
>
>
> Steve
>
> --
>
> Computer Room Services
>
> 77 Exeter Close
>
> Stevenage
>
> Hertfordshire
>
> SG1 4PW
>
> Tel:  01438-742286
>
> Mob: 07956334938
>
> Fax: 01438-759589
>
> Email: steve@xxxxxxxxxxxxxx <mailto:steve@xxxxxxxxxxxxxx>
>
> Web: http://www.comproom.co.uk <http://www.comproom.co.uk>
>
>
>
>
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