[access-uk] Re: Sending Email from iPhone Problem
- From: "Ibrahim Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sun, 30 Jun 2013 06:51:56 +0100
Hi Darren.
It sounds like her outgoing SMTP server is only letting her send emails from
her home ISP. She needs to visit the EE website or contact them to find out
whether it is possible to use their SMTP server on her IPhone when out and
about, if not then switching to a third party email service like Outlook.com
might be a good move.
All the best, Ibrahim.
From: Darran Ross
Sent: Saturday, June 29, 2013 6:07 PM
To: Access-UK
Subject: [access-uk] Sending Email from iPhone Problem
Hi List.
When out and about my sister has no problems picking up emails on the iPhone,
but any replies don't get sent and just sit in the out box until she returns
home. Once home though, the iPhone picks up her wi-fi connection and the
emails disappear from the out box, and everything works as expected.
Does anyone have any ideas as to what settings we'd need to be looking at to
allow emails to be sent while away from the home network?
Incidentally, and I don't know if this is relevant, but this problem didn't
exist while she was a PlusNet customer, its only since moving to EE that this
has started happening.
Any advice gratefully received.
Regards.
Darran
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