I agree with you Ian. Many times I've contacted RNIB they failed to communicate with me properly.
-- Chris Hallsworth E-mail: CH9675@xxxxxxxxxxx MSN: CH9675@xxxxxxxxxxx Skype: chrishallsworth7266----- Original Message ----- From: "Iain Lackie" <ilackie@xxxxxxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Monday, December 22, 2008 10:50 PM Subject: [access-uk] Re: STREAMING TALKING BOOK SERVICEThe RNIB book site has been up again since this afternoon. Unfortunately the RNIB standard of communication means that no word of this has been posted on either the RNIB Readers Forum or either the Talking Books Arena or the NLBUK mailing lists. I really think in 2009 RNIB should make a new year resolution to make its communications more timely and more proactive.
Iain----- Original Message ----- From: Richard Godfrey-McKay
To: access-uk@xxxxxxxxxxxxx Sent: Monday, December 22, 2008 8:08 PM Subject: [access-uk] STREAMING TALKING BOOK SERVICE Just had this note from RNIB"I have investigated why the site was down this morning and I am informed by our IT Helpdesk Team that there is a fault with the air-conditioning unit/s at Judd Street which has/have resulted in servers overheating or being in danger of overheating. The current downtime is not related to the work being conducted last Friday.
A message has been posted to alert users via the RNIB Forums and Customer Services this morning."
Richard Godfrey-McKay Tel: (01738) 445 880 Mobile: 07791-452593
No virus found in this outgoing message. Checked by AVG - www.avg.com Version: 8.0.227 / Virus Database: 270.10.0/1863 - Release Date: 12/23/08 12:08:00